Problem on shopping cart in the header
- GK User
- Thu Aug 31, 2017 9:43 am
Hello,
I have a problem with the shopping cart in the header, as you can see here :
https://www.eva-extensions.com/
There is always "chargement" (="loading" in english) and I can't go to the shopping cart page to see my cart.
The problem appears suddenly.
I use Joomla 3.7.5 with VM 3.2.4 and PHP 7.0.22
Many thanks for your help.
Regards.
I have a problem with the shopping cart in the header, as you can see here :
https://www.eva-extensions.com/
There is always "chargement" (="loading" in english) and I can't go to the shopping cart page to see my cart.
The problem appears suddenly.
I use Joomla 3.7.5 with VM 3.2.4 and PHP 7.0.22
Many thanks for your help.
Regards.
-
- Fresh Boarder
- teitbite
- Sat Sep 02, 2017 10:34 am
Hi
Please try to update template to the latest version and if this will not help send me na access to joomla panel and ftp to my private email [email protected]
Please try to update template to the latest version and if this will not help send me na access to joomla panel and ftp to my private email [email protected]
-
- Moderator
- GK User
- Mon Sep 04, 2017 11:24 am
Many thanks.
I made the template update. It doesn't fix the issue.
I sent you an email with the credentials.
Best regards.
I made the template update. It doesn't fix the issue.
I sent you an email with the credentials.
Best regards.
-
- Fresh Boarder
- GK User
- Tue Sep 05, 2017 5:36 pm
Hello,
Could you confirm you received my email ?
Too much SPAMs problem this month
Thanks.
Regards.
Could you confirm you received my email ?
Too much SPAMs problem this month
Thanks.
Regards.
-
- Fresh Boarder
- teitbite
- Fri Sep 08, 2017 6:22 pm
Hi
I cannot see it. Have You placed a link to this thread in content ? Nothing shows in my mailbox when I search for Your username or this thread's url/id.
Please send it one more time and do not forget to include some information which will allow me to connect it with this thread.
I cannot see it. Have You placed a link to this thread in content ? Nothing shows in my mailbox when I search for Your username or this thread's url/id.
Please send it one more time and do not forget to include some information which will allow me to connect it with this thread.
-
- Moderator
- teitbite
- Sat Sep 09, 2017 2:51 pm
Hi
Found the mail thanks to Your other mail send yesterday.
According to error log Your site is blocking AJAX connections which are used to show minicart. Please try disable Admin Tools since I know it's one od the modules blocking it. It this will not help than You will need to contact Your hosting provider asking if server is not blocking such connections.
Found the mail thanks to Your other mail send yesterday.
According to error log Your site is blocking AJAX connections which are used to show minicart. Please try disable Admin Tools since I know it's one od the modules blocking it. It this will not help than You will need to contact Your hosting provider asking if server is not blocking such connections.
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- Moderator
- GK User
- Wed Sep 13, 2017 11:28 am
Thanks, I check.
I did not receive notification here while I'm waiting for this very urgent issue !
Regards.
I did not receive notification here while I'm waiting for this very urgent issue !
Regards.
-
- Fresh Boarder
- GK User
- Wed Sep 13, 2017 11:37 am
Perfect, it fixed the problem
Many thanks.
Regards.
Many thanks.
Regards.
-
- Fresh Boarder
- GK User
- Fri Sep 15, 2017 3:37 pm
What was the exact solution? I have the same problem.
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- Expert Boarder
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