Error sending a product inquiry

**GK User** Sat Jul 09, 2016 10:04 am Reply with quote Report this post

Hello!

Details:
Joomla 3.5.1
VirtueMart 3.0.16
Theme: Shop & Buy
URL website: http://glazuragniezno.pl/
Product Page: http://glazuragniezno.pl/cersanit-p%C5% ... 003-detail

When I Click on Product Page "product inquiry" and I fill the form and click Send then is show Error "0" Invalid Adres and do not sent the inquiry. Do not work on all Product Page.
Please help me.

Regards
Jacek

**teitbite** Tue Jul 12, 2016 4:43 pm Reply with quote Report this post

Hi

Please switch template to Protostar which is a default joomla template and check if the same probalm happen than. This will help to determine if problem is in our template or in Virtuemart itself.

**GK User** Mon Jul 18, 2016 8:46 pm Reply with quote Report this post

Hello!

I set up Template Protostar as a default joomla template
and then I checked and there is the same problem - error 0 Invalid adress

Please help me.
I can give you access to the back office website.

Regards
Jacek

**teitbite** Fri Jul 22, 2016 3:47 pm Reply with quote Report this post

Hi

This test revealed that problem needs to be directed to Virtuemart, because it's not coming from our template. I would like to help, but I'm afraid I do not know Virtuemart code good enough in this case. VM support would be more suitable in this case.

**GK User** Sun Jul 24, 2016 7:25 pm Reply with quote Report this post

ok thank you

**teitbite** Wed Jul 27, 2016 7:22 pm Reply with quote Report this post

Hi

I've seen in one of the threads on VM forum that a similar problem has been fixed recently. Please try update VM component.