An error occured during creating the thumbnail.

**GK User** Sat Sep 05, 2015 11:38 am

i have problem with my news template.
i take an error:
An error occured during creating the thumbnail.
why happened this?
thank you

**GK User** Mon Sep 07, 2015 8:10 am

Hi,

Do you have the latest version of the News theme? Please check also your News/gavern/cache_nsp directory permisions - should be 755

**GK User** Mon Sep 07, 2015 11:03 am

My version of my theme is: Version: 1.7.1
and yes the permision of directory is 755.
is there something else to check ?
thank you

**GK User** Mon Sep 07, 2015 1:09 pm

The latest version of News theme is 1.10, please update your theme and then check again:
https://www.gavick.com/documentation/wo ... me-upgrade

**GK User** Wed Oct 07, 2015 3:59 pm

how to update without destroyed the theme.
i rename my theme to News-old and upload the new News folder but nothing detroyed the template.
could you please to help me?
thank you

**GK User** Wed Oct 07, 2015 9:37 pm

Applebite wrote:.. but nothing detroyed the template.

I don't understand, so did you upload new version and is anything destroyed? I need more details.

**GK User** Tue Oct 27, 2015 11:07 am

hello could you please to tell me how to do update my theme without lost my logo and settings?
generally could you please to tell me the steps to do update your theme?
thank you

**GK User** Tue Oct 27, 2015 7:41 pm

Hello,

Logo may be changed in Template settings, so won't be lost, if you didn't modify theme files, you can do a full backup and upload entire directory of News theme (the latest version).
Please check this article:
https://www.gavick.com/documentation/wo ... me-upgrade

**GK User** Wed Oct 28, 2015 7:57 am

ok i have do the update but my template some times lose the images of posts.
why?
thank you

**GK User** Wed Oct 28, 2015 7:57 am

look http://www.taxispanos.gr/

**GK User** Wed Oct 28, 2015 7:54 pm

I've answered you in your new thread. Please don't duplicate your posts.