blank page updating NSP GK5 to 1.9.3.8 in Joomla 3.7.2

**GK User** Sun Jun 18, 2017 4:51 am

Hello,
after updating Joomla to 3.7.2, I tried (see screenshot1) to update NSP GK5 from v. 1.9.3.6 to 1.9.3.8 but I get a blank page here
https://libertadifrequenza.com/administ ... iew=update

When I set to display Maximum error, I got these error messages:

Notice: Use of undefined constant DS - assumed 'DS' in /var/www/vhosts/libertadifrequenza.com/httpdocs/modules/mod_news_pro_gk5/helper.php on line 17

Notice: Use of undefined constant DS - assumed 'DS' in /var/www/vhosts/libertadifrequenza.com/httpdocs/modules/mod_news_pro_gk5/helper.php on line 17

Notice: Use of undefined constant DS - assumed 'DS' in /var/www/vhosts/libertadifrequenza.com/httpdocs/modules/mod_news_pro_gk5/helper.php on line 17

Notice: Use of undefined constant DS - assumed 'DS' in /var/www/vhosts/libertadifrequenza.com/httpdocs/modules/mod_news_pro_gk5/helper.php on line 17

Warning: require_once(/var/www/vhosts/libertadifrequenza.com/httpdocsDScomponentsDScom_contentDShelpersDSroute.php): failed to open stream: No such file or directory in /var/www/vhosts/libertadifrequenza.com/httpdocs/modules/mod_news_pro_gk5/helper.php on line 17

Fatal error: require_once(): Failed opening required '/var/www/vhosts/libertadifrequenza.com/httpdocsDScomponentsDScom_contentDShelpersDSroute.php' (include_path='.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php') in /var/www/vhosts/libertadifrequenza.com/httpdocs/modules/mod_news_pro_gk5/helper.php on line 17

How can I fix it? Thanks
Ciao

**teitbite** Wed Jun 21, 2017 9:20 am

Hi

Are You sure You have used correct NSP package? The path in fatal error "/httpdocsDScomponentsDScom_contentDShelpersDSroute.php'" is using a "DS" variable which was used back in joomla 2.5. Please check if You have installed a package "mod_news_pro_gk5_J!3.zip "

**GK User** Thu Jun 29, 2017 6:06 pm

Hi,
how can I check the correct package? Please, did you see the screenshot I attached in my last previous post? I only read that my release is GK5 1.9.3.6 and it’s available 1.9.3.8. But I cannot update.
And can you see the screenshot in attach in this post?
In summary, what are the steps to do for the correct update to 1.9.3.8?
Thanks.
Ciao, dario

**teitbite** Sat Jul 01, 2017 10:42 am

Hi

Should be as easy as drag and drop the newest package to joomla installer.

Please send me an access to joomla panel along with url to this panel so I'll try to update it myself. Please send it to [email protected]

**teitbite** Wed Jul 05, 2017 9:55 am

Hi

Just updated NSP on Your site. Had no problems doing that. I think You have used a wrong package by accident.

**GK User** Fri Jul 07, 2017 4:41 pm

Ok, solved thanks

**teitbite** Wed Jul 12, 2017 6:31 pm

Hi
Glad I could help.
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