mobile menu does not open

Hi,

I just now see that the mobile menu of my website does not open any-more.
Recently I updated the site to j3.5 en the template to the Gavern v.3.19.
The site is here:
[url]http://www.each-for-sick-children.org/[/url]

I checked with Firefox and Safari: the hamburger icon appears, and when you click it nothing happens.

Any ideas what happened to cause this?

Thank you.

Greetings,
Paul

byos; bring your own solution

I checked other posts in the forum, and got the advice from these post to de-activate plugins, modules, components till the problem was solved. Did this, and for hours that did not solve the issue. For some reason I de-activated the smart-search module: turns out this is the one that blocks the hamburger menu.
I suppose this is a bug, as the smart search module is core joomla?

Thank you.

Greetings,
Paul

Hi

Pleas enable this plugin back. Mobile menu in this template doesn't have an option show/hide. It's simply a dropdown select element, so the only way it may not work is when it's covered by a different element.

[quote]Pleas enable this plugin back. Mobile menu in this template doesn't have an option show/hide. It's simply a dropdown select element, so the only way it may not work is when it's covered by a different element.[/quote]

I do not understand: I did not enable or disable a plugin.
I deactivated the smart search module, because I published it on all pages and realised it blocks the mobile menu form working on every page it is published on. It certainly does not cover the dropdown menu from the mobile menu! it is a simple searchbox in the aside position in the template.
On the staging site I enabled the smart search module on every page: the mobile menu (the hamburger icon) stops working. Please check it out here:
http://www.stagingsite.each-for-sick-children.org/

On the live site I disabled the same module and replaced it with the search module: there the mobile menu works all right.
You can check it here:
http://www.each-for-sick-children.org/

I have no idea why this is so, en since when (which version of the template and/or joomla) this is so.
Greetings,
Paul

No response in 4 weeks?
I would really like some response to the issue I decribed. It still is there for you to see at
https://www.stagingsite.each-for-sick-children.org/
The hamburgericon can be clicked but the menu is not there.
This is only produced when the smart search module is activated.
I do not know how or why.

Hi

Sorry, Your question disappeared from moderator tool till You've posted again yesterday. Please add this to override.css

Code: Select all

@media only screen and (max-width:924px) {
#mobileMenu {
display: block !important;
}
}


Hello,
I am having the same problem with this template. The hamburger menu is visible on mobile but only works on the homepage - on all other pages it is un-clickable.
I have added the code to override.css as suggested above but this does not change the situation.
Thank you in advance!

Hi

@zebracreative please tell me the url to Your site.

Sorry! that would have been helpful

It's www.zebracreative.co.nz

Hi

I just had a chance to test it and menu works for me on every page when I use iPhone 5c and 6plus. Is this connected to some specific device ?

Try add this to override.css. I think it may be a problem for some mobile browsers:

Code: Select all

#gkMobileMenu {
z-index: 999;
}


Thank you for testing teitbite. I am looking on a Nexus 5.
I've added the code to override.css but still can't access the menu on some pages. It works on some but not others

Hi

As I said I've tested for multiple devices and it always works, but I do not have Nexus 5 to check. I'm sending this to our programmers, maybe one of them will have a different device where this problem will be visible.

Hi

I'm very sorry, but none of programmers has an access to Nexus 5. They used an emulator of this device and this issue is not present than, so we cannot check what this problem may be.

Thanks so much anyway

Hi

Sorry I could help more. I'll leave it open so maybe someone with this device will be able to throw some light on this problem.