No menu in template setup

Support desk for Villa Belluci Joomla Hotel Template
GK User
Wed Jul 12, 2017 7:03 pm
I can not make any changes in the template. The menu is missing.

Hotel v.1.0.9
Joomla!: 3.7.3 Stable [ Amani ] T
PHP-Version: 7.0.20-he.0
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Junior Boarder

Joshua M
Thu Jul 13, 2017 7:22 am
Hi,
Did you disable your cache plugins, clear Joomla and browser's cache? If that won't help, please send me a private message with your website backend access, then I'll be able to check the issue.
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Moderator

GK User
Fri Sep 01, 2017 12:03 pm
Same problem with me after the Quickstart installation with Template Version 1.0.9 (latest) and Joomla 3.7.5

Cleared and disabled all chaches, unfortunately no change...

Thanks


Heiko
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Fresh Boarder

teitbite
Sat Sep 02, 2017 9:53 am
Hi,

Try to change the following line from /admin/scripts/js file:

Code: Select all
var type = items[i].split('=')[0].test(/^\d+$/) ? 'ItemID' : 'Option';



into:

Code: Select all
var type = !isNaN(items[i].split('=')[0]) ? 'ItemID' : 'Option';
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Moderator

GK User
Sat Sep 02, 2017 2:01 pm
Thanks for the suggestion, but it is already set the way you suggested...
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Fresh Boarder

GK User
Sat Sep 02, 2017 2:09 pm
Ok, I finally figured it out, and thought I share it here...

As I had the same template and quickstart version installed on another domain on the same server, I checked the settings and found as this install was on a sub-domain it inherited the PHP 7.1 settings from the main domain. Even though they were exactly the same than on the other domain with this quickstart installation, after setting the PHP 7.1 as dedicated to this sub-domain instead of the inherited ones, it started working... Not sure if that is a cPanel issue or just a strange coincidence, I thought it's worth testing for anyone who might encounter this.

Heiko
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Fresh Boarder

teitbite
Thu Sep 07, 2017 1:32 pm
Hi

Interesting, but it's possible that it was not showing because of cache and just a coincidence that it got refreshed same time You've make this change. I know lots of people is using our templates on different PHP versions and they do not have problems at all. Can You switch it back as it was and see if it will break again ?
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Moderator

GK User
Sun Sep 17, 2017 7:15 am
Sorry for the delay in replying...

Switched back to inherited in cPanel and it stopped working again ...

once I did switch back ... worked like a charm again...

strange...


Heiko
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Fresh Boarder


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