all sorts of madness, that makes the template unusable. please help.

**GK User** Fri Jan 28, 2011 2:43 am

i noticed another post hightlighting the same error as me in the backend with elements not defined. but i have a bunch of other problems.

From what i can figure out this comes from the update recently that added google fonts. Does anybody have the 24/12/2010 version that was upgraded to t3 without the fonts added i have a feeling this will work.

**teitbite** Fri Jan 28, 2011 5:17 am

Hi

That's a bug in templateDetails.xml file. I'll send it to our programmer to fix.

**GK User** Thu Feb 17, 2011 6:15 am

still waiting.

Holding up production of my site by weeks in a major way. Not what i expect from a paid template.

When ill i recieve a response from my ticket. I got one talking some rubbish about the old version template, telling me i should start using the new t3 one. Which is stupid because it was the t3 one i was talking about. I therefor have not had a solution to my problem or a fix.

Any type of estimation on how long still to wait.

How long do your customers usually wait for a fix on a template that is an error at your end?

**teitbite** Fri Feb 18, 2011 1:02 am

Hi

Like I've said in the other post, I've send it again to programmer. Sorry He probably didn't get my mail.