incomplete download

**GK User** Thu Aug 04, 2016 11:47 am

i have being downloading the Fest zip but it shows 2.4MB rather than 14.08MB, how do I download the complete theme?

Regards,

**Joshua M** Thu Aug 04, 2016 8:25 pm

Hello,

2.4MB is a correct weight of the Fest.zip theme file. The file size displayed here:
https://www.gavick.com/download/downloa ... es/fest_wp
are not correct.

**GK User** Thu Aug 04, 2016 8:41 pm

How do I download the correct file.

Thanks

**GK User** Thu Aug 04, 2016 8:43 pm

How do I download the correct file because the theme did not work when I try to install it.

Thanks

**Joshua M** Thu Aug 04, 2016 9:22 pm

Could you provide more details? Do you have any error message during theme installation?

**GK User** Fri Aug 05, 2016 8:04 am

yes it gives error message, below is what i get trying to install the theme:
Request Time-out
Server timeout waiting for the HTTP request from the client.
Additionally, a 408 Request Time-out error was encountered while trying to use an ErrorDocument to handle the request.

How do i go by this.
Thanks

**Joshua M** Fri Aug 05, 2016 8:22 am

Could you please provide me with a URL to your website and back-end access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it?

**GK User** Fri Aug 05, 2016 10:43 am

I have PM you with access details.

Thank you

**GK User** Fri Aug 05, 2016 2:56 pm

trendonomics wrote:I have PM you with access details.

Thank you

i have sent two PM but remain in the outbox

Thanks

**GK User** Fri Aug 05, 2016 3:16 pm

Joshua M wrote:Could you please provide me with a URL to your website and back-end access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it?

I have sent two PM but remain in the outbox

Thanks

**Joshua M** Mon Aug 08, 2016 7:44 am

Hello,

I can't see any problem with the Fest theme. I've just download and install it on your website.

**GK User** Mon Aug 08, 2016 7:18 pm

Thanks alot