Failed Installation of Creativity quickstart

**GK User** Wed Apr 05, 2017 11:09 am

Hi,

I have tried numerously without success in installing the quickstart template. Can you help out in installing it.
I have read through on the configuration guideline but still having problems installing it.
my website link is www.trendonomicsng.com
Thank you

**Joshua M** Thu Apr 06, 2017 8:41 am

Hi,

Could you provide more details? Any error message during the installation?

**GK User** Thu Apr 06, 2017 10:38 am

It is says unable to packs or something like that.

you can login and look through, help install it but i would kindly need a guideline on how you did it
user datails:
trndonomicsng.com/wp-admin
username: gavick
password: qwerty01

thanks for your help

**Joshua M** Thu Apr 06, 2017 10:57 am

Unfortunately I can't see any website under this URL;
trndonomicsng.com/wp-admin
(please don't add access to your website here - it's a public forum, you can send me a private message)

**GK User** Thu Apr 06, 2017 12:10 pm

i am sorry
it is www.trendonomicsng.com

**Joshua M** Fri Apr 07, 2017 9:57 am

It seems, that you are trying to install the quickstart package on existing WordPress (via Appearance -> Themes section) - it's not possible, because the quickstart is a WordPress files with our theme, content, plugins and configuration included.

The following articles should be helpful:
https://www.gavick.com/documentation/wo ... rt-package
https://www.gavick.com/documentation/wo ... stallation