Problem with contact form
- GK User
- Mon Dec 05, 2016 10:16 am
Hi there, I have a problem with contact form - no emails received, neither to main e-mail address nor to client mail address. Is there any option to check what is wrong with it? On the contact form page there's positive information about sent message.
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- Fresh Boarder
- Joshua M
- Tue Dec 06, 2016 9:53 am
Hello,
Could you please provide me a back-end and FTP access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it?
Could you please provide me a back-end and FTP access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it?
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- Moderator
- Joshua M
- Wed Dec 07, 2016 9:43 am
Hi,
The contact form uses the default wp_mail() function. Unfortunately it doesn't work on your website. Please ask your hosting provider about the issue.
For this function to work, the settings SMTP and smtp_port (default: 25) need to be set in your php.ini file.
The contact form uses the default wp_mail() function. Unfortunately it doesn't work on your website. Please ask your hosting provider about the issue.
For this function to work, the settings SMTP and smtp_port (default: 25) need to be set in your php.ini file.
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- Moderator
3 posts
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