Problem with contact form

**GK User** Mon Dec 05, 2016 10:16 am

Hi there, I have a problem with contact form - no emails received, neither to main e-mail address nor to client mail address. Is there any option to check what is wrong with it? On the contact form page there's positive information about sent message.

**Joshua M** Tue Dec 06, 2016 9:53 am

Hello,

Could you please provide me a back-end and FTP access via PM (click the “Private Message” text underneath my avatar) so that I may analyze it?

**Joshua M** Wed Dec 07, 2016 9:43 am

Hi,

The contact form uses the default wp_mail() function. Unfortunately it doesn't work on your website. Please ask your hosting provider about the issue.
For this function to work, the settings SMTP and smtp_port (default: 25) need to be set in your php.ini file.