My Typography doesn't work

**GK User** Tue Sep 11, 2012 12:23 pm

Recently purchased template license and am using the News of World II template with Joomla 2.5 (installed the quickstart). When I am editing a K2 item in WYSIWYG editor and I click the Typography button the overlay pops up with all the shortcodes but clicking on them does nothing?

I have disabled / enabled the plugin (Button - GK Typography)
I have turned cache on progressive, on conservative and off
I have updated K2 to latest
I have tried with firefox and I.E 9

Nothing seems to make any difference?

When in the plugins settings the only option for preset is full.xml (the gk_twn2 option is in the list and bold but it can't be selected??) I read a forum post where you supplied a new xml file and it fixed it for someone else but it was for a different template.

Any help or ideas on how to fix this and get it working?

**teitbite** Wed Sep 12, 2012 6:26 pm

Hi

Please check if typography is enabled in template settings too and send me an access to Your joomla panel if it's not the case.

**GK User** Fri Sep 14, 2012 9:56 am

I reinstalled fresh quickstart of NewsII and the typography doesn't work but when I tried a quickstart install of folio template it worked fine straight away?

I emailed my joomla panel details as requested .... have you been able to log in and identify the issue?

Many thanks

**teitbite** Fri Sep 14, 2012 11:12 am

Hi

Ok. I've found Your mail, unfortunately we do not have a secret backdoor access, so You need to tell me the access info

**GK User** Mon Sep 17, 2012 10:44 pm

So no go on a solution?

I saw you logged in successfully .... did you identify what the problem is?

**teitbite** Tue Sep 18, 2012 10:48 am

Hi

I've send this to programmers and was waiting for an answer, but I can see they cannot open the website either the same as I before. Can You lower the firewall for a while ?

**GK User** Tue Sep 18, 2012 10:06 pm

OK, I have turned the access back on .... sorry about that - I thought you were done.

**teitbite** Wed Sep 19, 2012 10:06 am

Hi

Ok. Please keep it like that for a while. Programmers are taking care of if right now. I'll let You know as soon as I will have some informations.

**GK User** Wed Sep 19, 2012 10:08 am

No problem, thanks.

**teitbite** Wed Sep 19, 2012 1:41 pm

Hi

Looks like Norman presented a solution. Please remove spaces from full.xml file.

Fixed by deleting empty spaces in templates/gk_twn2/typography/full.xml
Lines: 207 to 211 Dropcaps section.
At the end of each line from

p>]] >

To

p>]]>

See you around...

Fixed version will be available soon.

**GK User** Wed Sep 19, 2012 2:58 pm

This is already fixed in customers website so no further fix is required.
Accessed through file explorer component.

See you all around...

**GK User** Thu Sep 20, 2012 12:05 am

Thanks for the help, appreciate it.