Not able to upgrade template and joomla

Winter sport ecommerce template for Joomla with VirtueMart support
GK User
Fri Dec 25, 2015 9:07 pm
Hi.

1. I am no longer able to change slides in Image Show GK4.

2. I am not able to upgrade joomla version.

3. I am not able to install upgrade of the template.

4. Do you have any plans to upgrade this template into a responsive version?

My site is http://www.almadinah.no

Could you please have look into it?

Thanx!
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Gold Boarder

GK User
Sun Dec 27, 2015 7:06 pm
It looks like problems with hosting itself. Please verify if you have rights to modify files and database.

eSport is pretty old template and most likely there is going to be new template which represents similar style than eSports gets RWD update.
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Moderator

GK User
Mon Dec 28, 2015 8:36 pm
I don't know of any such problems, can you have a look at it please?
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Gold Boarder

GK User
Mon Dec 28, 2015 8:51 pm
Sorry but we don't provide such support for users without VIP access. You should contact with you hosting company's support and ask them whats wrong.
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Moderator

GK User
Tue Dec 29, 2015 1:43 pm
Can you then help me with the problem with Image Show GK4? I am no longer able to change slides in Image Show GK4.
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Gold Boarder

GK User
Tue Dec 29, 2015 2:38 pm
I don't think the problem with GK4 has anything to do with the hosting company. I have had this problem in the past on another site have and you guys helped fixing it.
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Gold Boarder

GK User
Tue Dec 29, 2015 4:09 pm
Have you tried same solution?
Perhaps reinstalling of the module will help. Also you might try clear browser cache.
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Moderator

GK User
Sat Jan 02, 2016 10:19 pm
Re-installing the module fixed the problem. Thanx!
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Gold Boarder


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