Ask a Question goes to 404
Winter sport ecommerce template for Joomla with VirtueMart support
- GK User
- Fri Aug 09, 2013 5:43 am
Just found another issue, our 'Ask a question" button allows the user to see and submit the form but then takes them to a 404 page.. any suggestions?
Thanks in advance.
Thanks in advance.
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- Senior Boarder
- GK User
- Fri Aug 09, 2013 3:46 pm
Hi,
1) Are you talking about DEMO page, your page with Demo content (from QS) or your page with your content?
2) Where is that button ? Could you explain to me. Link or Screenshot or ??
1) Are you talking about DEMO page, your page with Demo content (from QS) or your page with your content?
2) Where is that button ? Could you explain to me. Link or Screenshot or ??
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- Platinum Boarder
- GK User
- Sat Aug 10, 2013 7:04 am
Hi There,
Sorry about lack of details. We are using the virtuemart store as a catalogue and when the user clicks on the 'ask a question about this product' button on the product page they can enter their details but when they click submit it goes to a 404 page. Any suggestions why this might be happening? I can send you details to our site if you like via pm.
Thanks
Sorry about lack of details. We are using the virtuemart store as a catalogue and when the user clicks on the 'ask a question about this product' button on the product page they can enter their details but when they click submit it goes to a 404 page. Any suggestions why this might be happening? I can send you details to our site if you like via pm.
Thanks
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- Senior Boarder
- GK User
- Wed Aug 14, 2013 12:09 am
Anyone got any ideas? Also i'll pm you the link to the site.
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- Senior Boarder
- GK User
- Wed Aug 14, 2013 6:48 am
Oops, you've encountered an error 500
It appears the page you were looking for doesn't exist. Sorry about that.
Not 404.
I wonder it's connected with EasyCalcCheck Plus , please disable all additional plugins for a while and check again. In meantime I will check our QuickStart.
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- Platinum Boarder
- GK User
- Wed Aug 14, 2013 6:52 am
p.s.
Please insert here a list of additional extensions (components and plugins only) which you have installed.
Because on our Quickstart and template - " Ask a question about this product" works okey. It means that you have conflict inside CMS.
Please insert here a list of additional extensions (components and plugins only) which you have installed.
Because on our Quickstart and template - " Ask a question about this product" works okey. It means that you have conflict inside CMS.
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- Platinum Boarder
- GK User
- Wed Aug 14, 2013 7:01 am
You can also check this.
Because our template override default VM template, please rename this folder: templates\gk_esport\html\com_virtuemart\askquestion
from "askquestion" to just "ask" , then you'll get default VM view form for ask a question. Then check it how it works.
...It result should answer to your question it's a fault of gavick template or not. Sometimes when admin install too many plugins they may crash other components etc.
Because our template override default VM template, please rename this folder: templates\gk_esport\html\com_virtuemart\askquestion
from "askquestion" to just "ask" , then you'll get default VM view form for ask a question. Then check it how it works.
...It result should answer to your question it's a fault of gavick template or not. Sometimes when admin install too many plugins they may crash other components etc.
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- Platinum Boarder
- GK User
- Mon Jul 07, 2014 12:34 pm
I get the same error, but using Shop&Buy template. Don't have the file templates\gk_shop_and_buy\html\com_virtuemart so I cant get to file askquestion. Do you know whre I can find the file for askquestion.
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- Fresh Boarder
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