Captcha Create an Account issue

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GK User
Fri Aug 30, 2013 7:46 am
Hi,

I am having an issue with the catcha when creating an account. Now I have followed all the other threads on the forum. Checking recaptcha is enabled in global config, user manager options and also disabled the gk captcha plugin. I had a invalid error that has now gone after making these changes. However there is no captcha showing at all now. I have tried getting new keys from recaptcha, this didn't change anything please help.
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teitbite
Sun Sep 01, 2013 6:52 pm
Hi

Recaptcha plugin needs to be enabled in order to work. Please try follow this instruction to configure it: https://www.gavick.com/documentation/ge ... recaptcha/
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GK User
Sun Sep 01, 2013 11:40 pm
I already had the plugin enable and global configuration set to recapture. Do you have any other ideas
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teitbite
Tue Sep 03, 2013 9:27 pm
Hi

Please show me Your site.

Recaptcha is not working if it was called twice on the same site, maybe this is the case. Check if register module is not published on the page You have this problem.
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GK User
Wed Sep 04, 2013 6:14 am
Hi,

here is a link to my website. http://www.ozraffle.com.au/
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teitbite
Wed Sep 04, 2013 11:41 pm
Hi

That is a very odd issue. No error or anything. It's just not loading. Please send me an access to joomla panel.
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GK User
Thu Sep 05, 2013 6:11 am
Hi teitbite,

I have emailed you the details.
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teitbite
Thu Sep 05, 2013 12:21 pm
Hi

I've checked settings and there were some things missing in configuration. Unfortunately recaptcha is still not showing. But now I can see couple of errors which are probably the reason of this. Please let me know if You are using VM or K2store, because one of this errors is generated by K2store and if You not using it than it will be better to uninstal this component.
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GK User
Thu Sep 05, 2013 11:17 pm
No I am not using either of those components. Should I remove both?
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GK User
Fri Sep 06, 2013 12:56 am
this morning I am getting a server error when logging into the back end of joomla.

Error: The website encountered an error while retrieving http://www.ozraffle.com.au/administrator/index.php. It may be down for maintenance or configured incorrectly

I'm thinking this might have to do with some setting changes you did yesterday?

Could you please help?
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teitbite
Sun Sep 08, 2013 1:19 am
Hi

All I did was to enable using re-captcha in K2 and user settings, so not much related with panel login, but please send me an access to database manager so I'll reverse this 2 changes there directly. Because if this acctualy caused that it may be a clue to the actual problem.
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