kd items viewing and adding

**GK User** Tue Feb 01, 2011 7:13 pm

Just installed postnote quick starter J1.5, and I can't seem to view any k2 items... click on categories, displays fine, click read more... blank page.

I also can't seem to add new k2 items in the backend site/administrator > add K2 item > add title content etc... > the buttons at the top right save / save new / cancel etc... don't do anything, or do not respond.

site is http://at.davidtraves.com to view kd items

**GK User** Tue Feb 01, 2011 7:14 pm

id suggest you try reinstall the whole again and use a fresh database ... seems something went wrong...

**GK User** Tue Feb 01, 2011 7:17 pm

using IE9, I changed to compatability mode, and the save button works, but returns a http 500 internal server error code

**GK User** Tue Feb 01, 2011 7:18 pm

trying fresh install

**GK User** Tue Feb 01, 2011 7:19 pm

lemme know how it goes...

**GK User** Tue Feb 01, 2011 7:30 pm

site http://at.davidtraves.com is now a fresh install on a fresh db, kd items still can't be viewed.

**GK User** Tue Feb 01, 2011 7:32 pm

hang on i try on my host with latest updated version of postnote.. .gimme 5

**GK User** Tue Feb 01, 2011 7:34 pm

btw what ftp client you using to upload files?

**GK User** Tue Feb 01, 2011 7:56 pm

none... I'm downloading the gavick zip directly from the server... I work on the server directly via .RDP.

**GK User** Tue Feb 01, 2011 7:58 pm

i see...

it's something on the serverside.. i just downloaded the latest and installed it on my host :

http://explode.dk/postnote/index.php?option=com_k2&view=item&layout=item&id=65&Itemid=54

**teitbite** Wed Feb 02, 2011 4:48 am

Hi

Can You please tell me step by step how You did install the template ?

**GK User** Fri Feb 04, 2011 2:15 am

figured I'd post the solution here in case anyone stumbles across the same problem.

K2 requires multi-byte string array functions to be enabled.

hot to check.

look for extension=php_mbstring.dll (windows IIS) in your php.ini file, or (most users) can login to their admin panel click 'Help' menu > 'System Info' then the 'PHP Settings' tab and look for mbstring enabled at the bottom, should be yes.

If no, in windows IIS, click add remove programs, find php install, clikc change, find 'Multi Byte String Functions' option under extensions next next finish etc... and then restart computer to restart php, or to restart php without restarting computer follow below instructions.

NOTE: first you must make sure that the following line appears in your php.ini file near the bottom:
extension=php_mbstring.dll

to restart php:

Open Services (run services.msc)

Find SMTP (think its listed as 'Simple Mail Transfer Protocol (SMTP)' right click and click stop

Find 'World Wide Web Publishing Service', right click and click stop

Find 'IIS Admin Service' right-click and click restart... when it asks if you want to restart the dependant or other services, click yes... wait for it to restart all services and then continue below.

Find 'World Wibe Web PUblishing Service' again and right click and click start

Find 'SMTP' again, right click and click start...

now check for mbstring enabled: yes shows properly in your backend and k2 should now work.

enjoy.