Cart not updating even products added

I have added products to cart but system still says 0 products in brackets. See pic for comments.

Any idea?

No idea.

I'll send this to our Programmer.
Maybe he can tell us what may be happening.

Please provide url to your website - probably it is a script error.

I reported the same issue weeks ago...... Paulo asked for access to the site, which he got.... I saw he logged in.... NEVER HEARD ANYTHING SINCE.... not the first time.... just in case anyone at GK cares........

http://www.gavick.com/forum/90-mystore/ ... -cart.html

do you have installed this update: http://www.gavick.com/updates.html?task=update&id=148 ?

yes, my installation was version 2.0.4 at installation.

But I also just now updated to 2.0.6, just to make sure. Still, both issues reported in my post STILL EXIST

- one being that cart shows "0" items in toolbar brackets)

- if you hover with the mouse over the GK PhotoSlide images in the header you see the tool tips "empty"/ with just white space (see attachment). When clicked on these images the linked page does not open either

Let me know if you want a log-in and the credentials sent to Paulo are not available.

Hi again

I still have the credentials. I will send it to Dziudek.
Sorry if i didn't get back to you.

Cheers

I have www.futiskauppa.net - latest myStore 2.0.7 and Joomla 1.5.21

vetoveljet and TTom911 yours problem is connected with fact that you haven't override virtuemart theme with the package from rest files. Just compare layout of the cart on our demo and your websites TTom911 - your error with Image Show also is connected with it - you haven't additional layout file for popup in the VM theme

hey man... how EASY was that to fix just after 3 weeks... easy for me to fix now and I trust not difficult for you to find and answer either, right...???

You (the entire GK team, I mean) allow me a little piece of advise?

Sometimes lean back a little and THINK with how little support effort you can help your customers being MILLION times happier with your EXISTING products compared to how much time you have to spend chasing constantly new features... Everyone likes new things and innovation, but at the end of the day it's all worth absolutely nothing if the support does not match the features being rolled out with great effort... be mindful of "tunnel vision"... look at what makes customer REALLY happy... (by the way, did you ever ask your customers that question............?)

ANYWAY, THANKS FOR HAVING SOLVED THAT ISSUE !!!


P.S.: and thanks, vetoveljet, for having had the same problem and for reporting it... without you I wold have never gotten an answer and as a consequence would have had to dump the otherwise nice template .....

Don't worry - in the near future forum support should be very improved - we'll have more moderators and new solutions for support. Then situations like this will be really rare

that would be good for the customer AND four YOU guys !!!

Having spend 20 yrs in IT (service, not coding...), trust me when I say that the magic word is "EMPOWERMENT"!! "Empower" your customer to make full or at least better use of your great products and you might be positively surprised how many people will "join the club" (and stay with it)...

Good luck to you and for "us" (the customers)...

Thanks - I had totally forgotten that file after last 2 updates.

Hi
I have this same problem, I installed 2.0.7 using the quickstart, and added the dark theme files.
However I cannot add anything to the cart, please can you help.
Thanks

ignore my last post, I got it resolved.