Frontend - blank page on install

Hi all, I recently installed the myStore template on a clean Joomla! installation, and while all of the built-in templates work, the myStore template only outputs a blank page on the site. That is, when it is defaulted, I see only a blank page - no content, nothing.

I'm scratching my head over this one.
Any ideas?

I turned on maximum error reporting, and got this:

Warning: GKTemplateHelper1::mobile_device_detect() [function.mobile-device-detect]: open_basedir restriction in effect. File(/mobile_device_detect.php) is not within the allowed path(s): (/var/www/vhosts/---/httpdocs:/tmp) in /var/www/vhosts/---/httpdocs/templates/gk_mystore/libs/gk.template.helper.php on line 750

Warning: GKTemplateHelper1::mobile_device_detect(mobile_device_detect.php) [function.mobile-device-detect]: failed to open stream: Operation not permitted in /var/www/vhosts/---/httpdocs/templates/gk_mystore/libs/gk.template.helper.php on line 750

Fatal error: GKTemplateHelper1::mobile_device_detect() [function.require]: Failed opening required 'mobile_device_detect.php' (include_path='.:.:') in /var/www/vhosts/---/httpdocs/templates/gk_mystore/libs/gk.template.helper.php on line 750

Hi

Please send me ftp access to Your site. I'll take a look at this.

Hi

I did read Your mail with the bug history and it look like the PHP version on Your server is not the 5.2. Could You please check that ?

I checked, my server is running 5.0.4, does that need to be upgraded?

Hi

Yes I think that's allways a good idea to keep the latest versions.


But looking at Your problem from the post I think if setting a base directory in Joomla Panel will not solve the problem. Can You check it?