getting error

Change your online store into modern look with myStore eCommerce VirtueMart Joomla template - discussion forum.
GK User
Thu Jun 24, 2010 12:37 am
i am getting an error when i upload mystore template after spending 6 hours on filezilla :ohmy: . But still when i open thecisco.net (my website) error coming is "This website is temporarily unavailable, please try again later. " can please support try to resolve the error


it actually happened when i removed the installation directory.

before removing installation directory error coming was "fatal error CLASS "jcommentspluginhelper" not found in com_content/frontpage...."

neither my administrator page is opening. plz help

thanks
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Fresh Boarder

GK User
Thu Jun 24, 2010 1:26 am
Hi

6 hours uploading !?!?!
It's pretty obvious that the problem comes from your host.
And after 6 hours.. :blink: ... i bet that some files were not uploaded and that's why you are having problem.
Also, check if your host have at least the minimum joomla requirements... i'm sorry, but 6 hours?! :blink: :blink: :blink:

Cheers
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Platinum Boarder

GK User
Thu Jun 24, 2010 1:39 am
no actually,i uploaded quick install.zip n its of about 26mb so 6 hours. i am pretty sure that all files uploaded all rightly uploaded. plz now check my url http://thecisco.net/index.php

dont know what fatal error is?????
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Fresh Boarder

GK User
Thu Jun 24, 2010 1:56 am
I would not bet on that. ;)
The message is pretty obvious.

Fatal error: Class 'JCommentsContentPluginHelper' not found in D:Hosting6238447htmltemplatesgk_mystorehtmlcom_contentfrontpagedefault_item.php on line 73


Files missing.
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Platinum Boarder

GK User
Thu Jun 24, 2010 1:58 am
can you plz tell in which folder possibly as i ahve already overwrite files in com_content folder
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GK User
Thu Jun 24, 2010 2:02 am
Mate, i can check it out if you send me FTP access.

By the way, what's that iframe at the top?
What's your host? It's some free service?
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Platinum Boarder

GK User
Thu Jun 24, 2010 2:18 am
i have no problem sir. where i can send you the details
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GK User
Thu Jun 24, 2010 2:27 am
paulo[at]gavick[dot]com
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Platinum Boarder

GK User
Thu Jun 24, 2010 2:30 am
ok sir, i am mailing you my details from my email address david[dot]kansal[at]gmail[dot]com

actually everything is working fine with the other preinstalled templates. hope for the best
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Fresh Boarder

GK User
Thu Jun 24, 2010 3:08 am
Make sure everything is uploaded correct (it looks like a file or more is missing).
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Expert Boarder

GK User
Thu Jun 24, 2010 3:19 am
i checked it thrice and overwrite twice

but still problem persists
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teitbite
Thu Jun 24, 2010 11:58 am
Hi

Probably You need to upload one more time, because the package mast be broken or something.
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Moderator

GK User
Thu Jun 24, 2010 12:55 pm
If you are on cPanel upload the zip file for the template on /templates and unzip through cPanel.
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Expert Boarder

GK User
Thu Jun 24, 2010 6:40 pm
did this twice. but really dnt know whats going wrong. i am unable to locate the error
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GK User
Thu Jun 24, 2010 6:44 pm
Did you redownload the zip files from gavick ?
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Expert Boarder

GK User
Thu Jun 24, 2010 7:07 pm
send me ftp access and i upload it for you if your webhost is joomla ready...
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Platinum Boarder

GK User
Thu Jun 24, 2010 7:09 pm
i already emailed my ftp details to Seichinha (gavick team) n i am waiting for his response
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Fresh Boarder

GK User
Thu Jun 24, 2010 7:36 pm
ok sir, i am mailing you the ftp access. would you then delete the old uploaded folders?
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GK User
Thu Jun 24, 2010 7:42 pm
i have emailed you the ftp access,please resolve the errors or reupload as you wish
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GK User
Tue Jun 29, 2010 11:43 am
Thanks to you all realyy. i am grateful that gavick support resolved the errors.

thanks to all again
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Fresh Boarder


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