want my money back

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GK User
Thu Oct 04, 2012 7:18 pm
What is going on with this I have now spent 2 days trying to get this problem sorted out on the e-sport template.

When I log in as the admin through the frontend of the website as a customer and go to the cart to checkout. The terms of service pop up is not blank it has all the service terms info there. www.gorillakarts.co.uk

When I come out of the site and test it if I was a customer not logged in, or used the site before and want to buy. I go to the checkout want to read the terms of service at the bottom before I confirm, click on the link and the pop up is now blank. Why!

Why does it show one way and not the other?

Getting very frustrating I haven’t bothered to update the site or upload other content because time has been spent sorting out the other problems that have not been listed here.

I paid for this template on qavickpro it should work as I have not modified anything just upload a few pictures. This has just wasted my time and money because I can’t get the website on Google ads yet because it does not work.

I would like my money back please I am not happy because I have wasted too much time now (weeks). I should not have to spend days on forums sorting out these problems on your templates. I have brought a product from you that does not work.

I contact your support and I get sent around in circles have to pay a developer fee to get any help what a joke not happy at all.

Has anybody else had the same experience?
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Fresh Boarder

GK User
Thu Oct 04, 2012 10:58 pm
Hello,

Could you please, provide me with the links to your forum posts?
We will try to help you if possible.
When it comes to a refund, you will need to open a dispute on PayPal site in order to be able to get your money back. Please, look at our Terms and Conditions: https://www.gavick.com/terms-and-conditions.html
But before you do so, please provide me with information as mentioned earlier and let us help you to make your website work correctly.

With regards,
User avatar
Fresh Boarder

GK User
Fri Oct 05, 2012 9:10 am
Dont talk to me about terms and conditions
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Fresh Boarder

GK User
Fri Oct 05, 2012 9:49 am
Hello,

We are unable to help you if you do not describe the problem faced. I really want you to do so in order to allow our tech support to help you out.
For a refund, please open a dispute on a PayPal site.
User avatar
Fresh Boarder


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