mystore template - k2 tags issue

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GK User
Sat Apr 28, 2012 1:46 pm
Hi,

I am using the mystore / k2 template, but whenever I click on any of the 'Tags', I get a blank results page appear.

I am certain that I am not doing something right.

If it helps, the example can be seen on my website:

http://kankotri.co.uk/index.php/2011-09 ... categories

Any assistance is much appreciated.

Thanks.
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Gold Boarder

GK User
Sat Apr 28, 2012 4:29 pm
Hi,

Your site is offline now, can you send me a PM to provide an admin account to check?

Thanks,
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Platinum Boarder

GK User
Sat Apr 28, 2012 4:48 pm
Hi,

I have put the site online now. I will also DM you the credentials in case you want to access the back end.

Many thanks.

Prit
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Gold Boarder

GK User
Mon Apr 30, 2012 2:58 pm
Hi,

I don't see any message from you yet, can you please manage to send it again? If possible, please provide FTP access too as it would help me debug better.

Thanks,
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Platinum Boarder

GK User
Tue May 01, 2012 2:55 pm
Hi,

I have sent the PM again - can you confirm if you have received the credentials please?

Thanks,
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Gold Boarder

GK User
Tue May 01, 2012 4:16 pm
Thank you but I need FTP access also, and please set my account to super admin.
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Platinum Boarder

GK User
Tue May 01, 2012 7:18 pm
Hi,

I have sent you the ftp credentials and made your account to super admin.

Thanks
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Gold Boarder

GK User
Wed May 02, 2012 3:30 pm
Hi,

Thanks a lot for that. I have checked and found out that it seems to not a problem from the template but K2 or something as I tried changing default template to another and it showed nothing either.
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Platinum Boarder

GK User
Fri May 04, 2012 2:52 am
Hi,

Thanks for that. So what would be the best thing for me to do?

Many thanks
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Gold Boarder

GK User
Fri May 04, 2012 4:51 pm
Hi,

You should try rebuilding your tags at /administrator/index.php?option=com_k2&view=tags

The current tags may be not contained in any search results.

Cheers,
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Platinum Boarder

GK User
Sun May 06, 2012 1:33 am
Hi,

Deleted all files from ftp and uploded again from scratch. Tags working fine now.

Thanks for your help :)
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Gold Boarder

GK User
Wed May 09, 2012 4:46 pm
I'm very glad to know that.

Have a nice day,
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Platinum Boarder


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