Your ticket system SUCKS!!!!

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GK User
Sun Nov 06, 2011 5:57 pm
Look I've been around here for years, paying and not paying :whistle: But one thing for sure I got more help reading the threads of other people having the same issue that I was, or being informed of issues I had yet to see. This ticket system is the death of flowing knowledge.

#1 I have 3 tickets that have not been resolved, nor have a logical cause or solution been given. But they're close, after I told you guys NOT to closed them til the issue was fixed. I can't catch every e-mail, I'm too damned busy building sites. The automated closing of tickets needs to stop.

While I'm having a hissy fit!

#2 You CSS is left open to override or your overriding someone else. I know that's hard to control but when your locking in TD, TR, or leaving U, UI, UL's open that's just plain sloppy and you know your going to cause issues... well we are anyway.

#3 Your advances and support of 3rd party components is solely money motivated, damn what YOUR customers need or want. If your not going to support more components with NSP (THE ONES THATS HAVE BEEN ASKED FOR, FOR TWO YEARS) then I demand a tutorial on how to add components to NSP. I know no support will be given, but trying to develop advanced sites with just com_content and com_k2 is impossible while trying to keep a consistent visual display of content.

#4 you need to fix this..

foreach($attribs as $key => $value) {
if($value != null) {
$params->set($key, $value);
}
}


Warning: Invalid argument supplied for foreach() in /home/xxxxxx/public_html/0/templates/gk_twn2/html/com_content/article/default.php on line 12

I'm not finished but I have sites to make and your not paying me.. I'm paying you.
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Platinum Boarder

GK User
Tue Nov 22, 2011 7:15 am
Hello,

I was wondering if and how you were able to resolve your issue(#4). I am experiencing the same problem as I mentioned in my own post - 132-joomla-16--17/94876-mainblock-occasionally-flows-up-and-under-head-section.html - which has not been responded after nearly 2 weeks. This is occasionally ruining the layout of my content pages.

Any support;-) or advice on the problem would be better than what I've gotten thus far.
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Senior Boarder

GK User
Tue Nov 22, 2011 7:21 am
I never resolved it.. I just took it out, Ive had no adverse reactions from the site by doing so. Nor has it ever been addressed by Gavick. I know there are times I will bloat files by trying bits of code to get the desired effect. Being as lazy as I am, I may not clean up my css or code as well as I could or should. This may just be the case, Gavick (the company) might just be saying hell we don't know, without saying.. hell we don't know!

Rip it out.
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Platinum Boarder

GK User
Tue Nov 22, 2011 7:32 am
Thanks. i just wish I knew what that code in the default.php file is for, I can't quite figure it out. Sometimes another and/or bigger problem can be created when doing such things as ripping out sections of code. Hopefully, someone from Gavick will see that there are at least two reports related to this warning message and know this is not an isolated issue.

Thanks for your prompt support, you should consider opening your own template development company someday, you have the concept of prompt and attentive support down.

Take care
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Senior Boarder

GK User
Tue Nov 22, 2011 7:38 am
Naa I'll leave that to Gavick. They do the designs and I put them into production level sites.. I don't have the time, artistic nature or organization to do what Gavick does. But I do work 20 hours a day lol, so it's rare I miss a e-mail from any of the template communities I'm registered with or any of my customers.
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Platinum Boarder

GK User
Thu Apr 04, 2013 8:44 am
i wish i did read your thread before becoming a customer here,,the support is away from being called Support,,,,their answers always out of topic,,so sad i paid for this such support
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