What's the best way to get support here?

Hey everyone,

I'm just wondering what the best way to get support here is... I've made several posts, and they are normally ignored until I directly email an admin with the url of the post and then support is almost immediate.

That's nice, but I feel like I'm hassling him, you know?

Any suggestions on ways of getting a little support here? I normally try to post screen shots, post urls, search the forum before I post in order to not ask a question that's already been asked, etc.

I love the templates here, I guess I wish the support on the forum was a little better. I'm sure everyone's really busy, but since I'm paying for access to this support forum, I guess I expected a little more.

Otherwise, I love the Gavick team and templates. Keep up the good work.

Joe

Unfortunately, the support here is not very good. Once I was told that my questions were "too basic" ...

I do not dare to do more questions. If I have questions, I try to solve it yourself

On the other hand, I do not understand why so many people seem to have so many problems with Joomla and templates. I rarely have problems ...

I have gone through several posts and noticed there are still a lot that haven't been answered, as old as two months old.

Wouldn't it be easier if a manual actually came with the templates so that we don't have to keep asking questions and having to wait many moons for answers?