Game Template - 500 Internal Server Error

**GK User** Fri Jun 03, 2016 4:47 pm

This was caused, for us, by the installation folder having the incorrect permission of 775 vs. 755, as do all other folders. This appears to be a Gavick error for which they should have provided support rather than making the customer read through 108 posts or forcing the host to provide tech support for which Gavick is responsible. At best, this is irresponsible, at worst negligence. A credit on our purchase should be offered, or lifetime VIP support. Shame on them!

**teitbite** Tue Jun 07, 2016 10:32 am

Hi

Yes, that was our mistake and I apologise for it. All packages has been repacked as soon as we've noticed that.

**GK User** Fri Jul 08, 2016 10:38 am

I' ve a Error 500 when I try to go in Templates view in backend. Game Template, Joomla 3.5.1.
How can i solve the problem?

**teitbite** Tue Jul 12, 2016 11:39 am

Hi

Are You using the newest package @CICORIELLO ? Check folder permissions just in case it's the same issue as described in this post.