Custom fields not showing with demo template storebox

Support help forum dedicated to free and commerical templates for Joomla 3 and 2.5 version.
GK User
Fri May 10, 2013 6:21 pm
Hello !

Sorry to bother you, but I'm facing the following issue.

Working from the storebox demo template, I do not see the custom fields in the backend.

What can be wrong ?

Created fields: http://awesomescreenshot.com/0c919czg65
Where they should be: http://awesomescreenshot.com/07219czfa1

Hope you can help me coz I have the last version and I did not find the solution in VM forum :(
User avatar
Gold Boarder

teitbite
Sat May 11, 2013 9:53 am
Hi

This problem was reported couple of times already and a solutions was different each time :)

1. Please check if a group custom fields are related with is a public one or users needs to register first in order to see this fields.

2. Please check which position are this fields related with. One of the users had it set to sortable which is not a position for product view.

If none of above will help please show me page with an example.
User avatar
Moderator

GK User
Sat May 11, 2013 10:13 am
Hello

But those 2 points do not have link with the backend right ?

Because I do not understand why I do not see the option in the backend (when I'm in a product).

I drop you an email with admin login.

Hope you can give me a hand.

Tks a lot
User avatar
Gold Boarder

teitbite
Sat May 11, 2013 6:56 pm
Hi

I do not understand what You mean so please send me this access to I'll see it myself.
User avatar
Moderator

GK User
Sat May 11, 2013 7:03 pm
I did please let me know :)
User avatar
Gold Boarder

teitbite
Sat May 11, 2013 7:13 pm
Hi

I've found Your mail and have been to Your backend. I'm afraid You will have to ask this question in VM forum, because I can see that whole panel for custom fields is missing. I'm not a vm expert so do not know how to put this back. Maybe reinstalling VM will help.
User avatar
Moderator

GK User
Mon May 13, 2013 5:48 pm
Hello !

I've just reinstalled the VM last version and now it looks fine !

Tks u for your help !

http://awesomescreenshot.com/09719o4j47
User avatar
Gold Boarder

teitbite
Tue May 14, 2013 12:33 pm
Hi

No problem. I'm glad You have it working.
User avatar
Moderator


cron