Gk4 activation gives blank/empty front page

I have just restored my site from the live server to backup/reference server, and find that with the News Pro GK4 module activated I just get a blank front page. Only if I disable this module will the site load.

Despite having both PHP and Joomlas error reporting parameters set maximum I don't have anything to go on to investigate this problem. Looks like other people have encountered this before, but I haven't yet seen a solution.

When I access the module in the backend I get:

Code: Select all

500 - An error has occurred.

JDatabaseMySQL::query: 1146 - Table 'c2_debatoid.jos2_k2_categories' doesn't exist SQL=SELECT c.name AS name, c.id AS id, c.parent AS parent FROM jos2_k2_categories AS c WHERE published = 1 AND trash = 0 ORDER BY c.name, c.parent ASC

Call stack
#   Function   Location
1   JAdministrator->dispatch()   /var/www/html/administrator/index.php:67
2   JComponentHelper->renderComponent()   /var/www/html/administrator/includes/application.php:136
3   require_once()   /var/www/html/libraries/joomla/application/component/helper.php:162
4   JController->execute()   /var/www/html/administrator/components/com_modules/admin.modules.php:31
5   ModulesController->edit()   /var/www/html/libraries/joomla/application/component/controller.php:236
6   HTML_modules->edit()   /var/www/html/administrator/components/com_modules/controller.php:519
7   JParameter->render()   /var/www/html/administrator/components/com_modules/admin.modules.html.php:455
8   JParameter->getParams()   /var/www/html/libraries/joomla/html/parameter.php:194
9   JParameter->getParam()   /var/www/html/libraries/joomla/html/parameter.php:298
10   JElement->render()   /var/www/html/libraries/joomla/html/parameter.php:334
11   JElementK2MultiCategories->fetchElement()   /var/www/html/libraries/joomla/html/parameter/element.php:76
12   JDatabaseMySQLi->loadObjectList()   /var/www/html/modules/mod_news_pro_gk4/admin/elements/k2multicategories.php:32
13   JDatabaseMySQLi->query()   /var/www/html/libraries/joomla/database/database/mysqli.php:474
14   JError->raiseError()   /var/www/html/libraries/joomla/database/database/mysqli.php:247
15   JError->raise()   /var/www/html/libraries/joomla/error/error.php:171
16   JException->__construct()   /var/www/html/libraries/joomla/error/error.php:136


Many thanks

The error tells that some MySQL table doesn't exists so this should be the source of problem, please check from phpmyadmin if the table is in the database, maybe when you restore your site some tables/data are missed.

Good call.. I saw that though, so investigated further.. and that table doesn't exist on the original site either, and that site works perfectly. For some reason it works despite this on the original site, but seems more fussy on the new site.

does nobody have any idea why this extension is stopping the site from working at all?

I'm a bit puzzled why this extension kills the site stone dead!

Okay guys... I give up.. I don't seem to be getting any support here, so I'm afraid unfortunately I am going to have to uninstall the extension and find something that works

Hi

Have You tried to reinstall it ? Are You using a good version of this module ? There are two different versions for joomla 1.5 and 1.6.

Please show me Your site and send panel access to it.

Just one question... do you have K2 installed?
Did you try change article source on NSP GK4 for joomla content?

No I don't have K2 installed. I havent been able to change any settings because I this error prevents access to the control panel.

I have the same problem, the site worked well for almost a year and now suddenly it wouldnt load. I have tried to uninstall, update and still nothing.

I think there should be a problem with thumbnail creation. I have the same problem.

If I put an image in intro text, then the website stop functioning. If I take the image out, then the site back on again.

Does anyone know how to fix this?

Thanks

Hi

Please someone with this problem to send me joomla panel access.

I've been getting 500 errors as well. I have just sent you access to my site for another thread 89-news-show-pro-gk4/86867-arrows-appear-as-grey-boxes.html#86970

I have K2 installed and I have one instance of NSP GK4 3.0.0 using Joomla articles and another using K2 Items.

Now is it just me, or does everyone have Create thumbnail activated? As soon as I turn it off, the module works. Turn it back on, for NSP GK4 using K2 or Joomla content, and page goes blank.

Hi

Yes I've encountered this error with different user also. Problem was reported to programmers just after the recognition of it.

it happened to me too with the latest GK4 image show module on 2.5 loading it in the frontpage, it worked for a little while, but I removed a picture from the slides the frontend page went blank.

it is a known issue, but my question to developer what are the requirements to use this module... (js framework, plugins, php version, folder permissions etc )
I m not using a gavick template for this site but I converted a 1.5 template to 2.5, which "might be the problem" that why I m asking what should be loaded in the template in order to make the module work.

PS : k2 is installed and reinstalled GK4 image show module twice.

Cheers,

Rabie K

Please send me complex details (joomla admin panel and ftp) to your account, without access to site I can't check anything.

Please send me complex details (joomla admin panel and ftp) to your account, without access to site I can't check anything.

Hi

Thank You for looking into this. I'm unsubscribing from this thread than

I had the same problem with my front page being blank but I was able to fix this by not selecting any images from the root folder of the images. Create a sub folder in the images root and put your images there. Here is what I mean:

images/myfolder/sampleimage1.jpg
images/myfolder/sampleimage2.jpg
images/myfolder/sampleimage3.jpg
images/myfolder/sampleimage4.jpg

and so on...

Hope it works for you as it did for me.

Hi

That's odd. Can You please show me Your website ? I'd like to try something.

Please always enable displaying errors in PHP configuration and run debug mode in Joomla on blank page problems - this is the only way to get more informations about the problem.

Hi

That's right. You can find this option in global configuration for server in joomla panel.