Error in gk5 after updating joomla

October 2015 Joomla Template
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GK User
Mon Aug 29, 2016 10:29 am
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Hi. I just updated joomla, and after that News show gk5 is not loading its rss feed content in the module named ''IslamQA – Spørsmål og svar om islam'' on the front page. I tried installing gk5 again in case I did not have the latest, but it did not fix the issue.

Here is a screenshot:
Skjermbilde 2016-08-29 kl. 11.28.05.png


Site: http://islamnet.no/
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teitbite
Thu Sep 01, 2016 9:18 am
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Hi

Please send me an access to joomla panel. The one I had is not working.
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GK User
Thu Sep 01, 2016 10:49 am
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Hi, just sent you on PM.
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teitbite
Sun Sep 04, 2016 1:49 pm
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Hi

I've checked and looks like module is picking up a content of http://islamqa.no/kategorier?format=feed rss feed. Unfortunately I cannot check this feed. An access is blocked for me.
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GK User
Tue Sep 06, 2016 8:51 am
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Sorry about that. I have unblocked your country now.
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teitbite
Thu Sep 08, 2016 2:23 pm
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Hi

I'm trying to login to Your site for the 3rd time with last credentials You send me, but I'm afraid it's not working. I'm not sure if I'm feeling captcha correctly since it's always showing same image, so it may be from cache or some other place. Please contact me on Skype "teitbite" so You will be able to take all the security down for this couple of minutes while I'll be checking module settings.
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teitbite
Fri Sep 09, 2016 2:54 pm
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Hi

I've just accepted Your skype invitation. Sorry it took so long, was away for most of the day. Please talk to me when You will be online.
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teitbite
Mon Sep 12, 2016 7:42 pm
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Hi

I see nothing wrong in configuration, so I have send You access to our programmers. Will inform You as soon as I'll hear from them.
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teitbite
Wed Sep 14, 2016 9:22 am
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Hi

I've received an answer from programmers. RSS is not coming through because it's either locked by the page generating it or by the page trying to display it. All rss file shows for Your site is:

403: Access Forbidden
Your location (FR) has been blacklisted.


You need to unblock this sites between each other.
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GK User
Thu Sep 15, 2016 6:34 pm
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I dont't think there is a function to block or unblock sites between each other. You can only block countries, and all our sites are hosted in the same country. So I don't see how this shall be a firewall issue.
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teitbite
Sun Sep 18, 2016 10:59 am
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Hi

But that's what what can be seen when You try to access RSS: "403: Access Forbidden Your location (FR) has been blacklisted." so RSS is comming from France and France has been blocked or firewall is not recognising location correctly. I'm just telling You what NSP sees instead of RSS results after we made a dump to check is RSS is send properly.
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GK User
Sun Sep 18, 2016 11:19 pm
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Hi. I have now unblocked France, but its still the same. I also tried disabling the firewall and that did not fix the problem either. Can you please try now?
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teitbite
Wed Sep 21, 2016 11:33 am
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Hi

Have You disabled it on http://islamnet.no and http://islamqa.no I can still see it running on the one site I have an access too.
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GK User
Fri Sep 23, 2016 12:14 pm
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Thank you! I found the issue. I had to whitelist a certain IP for it to work.
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teitbite
Sun Sep 25, 2016 2:21 pm
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Hi

Great to hear it. I'm closing this thread than.
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