Error in backend

October 2015 Joomla Template
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matteo9
Sun Feb 14, 2016 4:43 pm
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After installing the template, I cannot set the values in "Basic" tab, since it's blank (please see the screenshot).

Tried to uninstall/reinstall the template, always got the same screen. Tried 3 different PCs with different OS and browser (Firefox both for Win10 and Mac, Safari, Chrome and Edge). I checked with my hosting support and they confirmed me on their side everything's fine. I'm not a programmer, just a content editor with basic Joomla skills.

Image

My sistem info, if they're useful:
PHP attivo su Linux serv01.ams23.siteground.eu 3.12.18-clouder0 #2 SMP Fri Oct 23 11:20:57 EEST 2015 x86_64
Versione database 5.5.44-37.3-log
Collation database utf8_general_ci
Versione PHP 5.3.29
Web Server Apache
WebServer interfaccia PHP cgi-fcgi
Versione di Joomla! Joomla! 3.4.8 Stable [ Ember ] 24-December-2015 19:30 GMT
Versione piattaforma Joomla! Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

I hope you can help me.

Thank you!
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teitbite
Thu Mar 10, 2016 10:08 pm
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Hi

Try switch Your administrator panel template to Isis. I think the one You are using now does not support some of the functions. If this will not work than please send me an access to joomla panel.


Last bumped by GK User on Thu Mar 10, 2016 10:08 pm.
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