Template not compatible with the latest version of Solidres

Hi,
Hi,
I needed to install the latest version of Solidres for a new function but I had many problems. After adding one row in PHPMyadmin I was able to finally install the updates but I had a big 500 error page on my booking page.

Here is what Solidres explained:
Your template is having an out of date template override for Solidres, you should disable them:
https://www.solidres.com/documentation/ ... 48-upgrade
Also, you may want to contact your template provider and let them know that Solidres has new version so that they can update their template.

I did rename this folder:
/templates/gk_hotel/html/com_solidres
I don't have the eror anymore, but the page is not working as before.

Could someone in Gavick team provide an update or a fix to let it work correctly?

Thanks in advance.

Hi,
I have the same problem with the template. If I change the template solidres working...
Help us pls...
Thanks

Hi

I'll inform programmers about this problem. Thank You for reporting.

Hi

I've just been informed that template packages was updated with newest Solidres.

I also have the problem with Solidres component. I got the information from the program creator “You are using a template that is not compatible with latest Solidres versions” but this is not the real reason for my problem, I suppose.
1. I uploaded the newest version of the template Villa Belluci from the 01.06.2016 and it still doesn’t work
2. After I change this template to another one (for example Prostar), Solidres doesn’t work either and it shows the same error (wrong address) http://solidres.lambert-hotel.pl/index.php?option=com_solidres&view=reservationasset&id=1&Itemid=114&lang=pl

In response to my post explaining the problem, people form Solidres team replied that template Villa Bellucci is not upgraded to the latest version Solidresa.I quote:
"We checked and they did NOT update their template (see attached screenshot 296.png).
You must told them to update their template override or you have to disable the template override completely (delete this folder /templates/gk_hotel/html/com_solidres) to avoid breaking Solidres functionality
You can just compare these 2 files by yourself to see the differences:
Original file: /components/com_solidres/views/reservationasset/tmpl/default.php
Template override file (out of date): /templates/gk_hotel/html/com_solidres/reservationasset/default.php
We are professional developers and we totally understand what we say.
You can tell your template developer, if they don't update their template and keep blaming us like that, we will remove them from our template partner page."

Hi

Och, wow. Where did I blamed them ? So rude. I'm gonna show this to programmers and will get back to You.

Hi

As I was informed by our programmers they have used:

Code: Select all

<?php echo $this->loadTemplate('simple_gallery'); ?>

because it was still working when they were updating while the value used in default file:

Code: Select all

<?php echo $this->defaultGallery; ?>


Please change it our override to match the newest Solidres release.

I did my best, but it still doesn't work.

Is anybody here??

Hi

Please do not bump Your threads. It only changes the time of last activity and moves Your question to the end of the line in moderator tool.

The change I've asked You to do was to make it exactly like Solidres support wanted to. As You can see it's still not working, it is not working while using any other template as well, so after checking the code I'm sure it's not dependable from our code. I'm 100% sure problem is not caused by our template.

Hi,

Please update to the latest solidres and also fix the overiding templates. I am currently running on the latest 1.4 and we had to modify and exclude any files from gavick.

Thank you.

Hi

What problems do You have exactly? Template should be working with newest version already.

I already solved the problem on my own. As it turned out, despite the update, Solidres does not work when I make the installation in the following order: Joomla, Villa Belluci template, Solidres.
I'd also like to point out that with this particular order, even after switching to the default Joomla template, Solidres doesn't show.
To check whether Solidres works on Joomla, I changed the sequence: first I installed Joomla, Solidres, then template. Everything started to work.
In my opinion, you should include this information in the template's documentation, that there can be problems with the installation of Solidres and that it is advised to install it before a template. This can save a lot of time for the other users; I wasted a whole week - made 9 installations on 5 subdomains on 2 servers.
You might also consider mentioning that the home.pl server is not a friendly environment for Joomla, it can overwrite extra code that blocks the display of the access admin panel.
I'm still waiting for a clarification of the procedure on the part of home.pl.

I have another problem with Solidres' performance on Villa Belluci template. After installing Solidres' extension (plugin) that allows to manage different tariffs, after entering the tab, which displays the basic / main component of Solidres, there is the default date and all tariffs are shown. Since our hotel has 7 room categories and each room has a 6 rate standard rate (that is, 6 basic seasons), not to mention the package offers, as a result there's a giant price list on the display.
Solidres has 3 options in the global settings:
- Display all tariffs
- Do not display any tariffs
- Display tariffs only if the visitor determines the date of stay

Unfortunately, in Villa Belluci template the last option does not work. Despite changing the settings, it continues to display a full tariffs list. Solidres still claims that it is due to the lack of updates of the template.
http://solidres2.lambert-hotel.pl/

Hi

I cannot see any tariffs at the given url. Please make sure they are visible, so I'll be able to check it.

Also the problem with order of installing is kind of odd. With Your discovery it would mean that Solidres is overwriting template files in order work and this is not happening. I think what happened is that one of the updates has removed some of the files from Solidres override and probably in Your case those files were not deleted. Basically we have changed approach to Solidres component and trying to not override the files if it's possible. So right now there is only 5 files and styling which is not affecting functionality.

Hi again

Just saw all the tariffs when I switched to PL language. Please send me an access to FTP. I think the one I have is to an old server since none of the changes I do to the files are showing on the website.

Edited by moderator

Hi

I'm reported this to programmers. Will let You know as soon as they will answer me.

Hi

I've got the information that this should be working already, but please check if options:


Display all tariffs
Do not display any tariffs
Display tariffs only if the visitor determines the date of stay

works now, because I forgot to ask for access, so we couldn't check it ourselves.

I'm sorry, but it doesn't work. You can check it by yourself.
[edited by moderator]
regards

Hi

Ok. Send back to programmers.

Hi

Access You've send has no "Super User" privileges, so the options are not visible. Please rise is and let me know when You do this.

sorry!! now you're super user!

Hi

Ok. I've let programmers know. As soon as I'll hear from them I'll let You know.

Two weeks have passed. My subscription ends soon...

Hi

When it runs out please contact me via PM.

Programmers has replied over a week ago and I've missed it, very sorry about that. They have checked and tariffs are acting same way on Protostar, which is a default joomla template then on our template. So they really have no idea what You mean by saying that it's not working.

I think You need to explain it from this point with some screenshots hopefully so I'll be bale to explain it to them better.

Hi again

I forgot to add a screenshot, to show that tariffs are not shown in default template as well.

In your template setting the option "Show frontend tariff only when guest check for availability" does not work.
In Joomla's PROSTAR template http://solidres.lambert-hotel.pl/index.php/pl/rezerwacja, when option "Show frontend tariff only when guest check for availability" is set and you enter the tab with the Solidres component - the display shows a list of rooms WITHOUT PRICE OFFERS. And that makes sense. Because without knowing the dates that interest the guest you would have to show ALL INPUT OFFERS FOR THE WHOLE YEAR.
After you select the date of your stay and click on the "search" button, only offers valid within selected dates are shown.
-------
In your template, with the same option on, after entering the tab the view is correct, meaning the calendars and available room categories are displayed BUT when you select the date and click the "search" button it does not display any offers. There are no prices, no rates. You cannot make a reservation.

Hi

Thank You. I've shown Your last post to programmers. I think I wasn't explaining them the problem well enough Hopefully now it's gonna be resolved.

Hi

Please check if it works now. Programmers made some change to it already.

Hi

Can You please confirm if it's working now? I want to let programmers know so they will be able to include changes in packages.