ERROR CONTACT PAGE

Support desk for Multipurpose Quark Theme
GK User
Thu Aug 11, 2016 3:16 pm
Hello there, i have some problem with my website that used Quark themplate, theres the problem :
In the Contact Form page, theres any blank form, i trie'd to fill that all, and click the submit button, then the error page appear......How can i fix the error? and for the Submit button, where's the information form will be send? where can i edit that? i want the contact form will be direct to my email... Thanks

Wheres can i edit the send button to my own email?
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How can i fix the error?

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teitbite
Sat Aug 13, 2016 2:02 pm
Hi

For the error please update joomla to latest version. This problem has been fixed. For the mail please go to contact component settings and in the published contact options select a recipient of mails.

To change the text on send button You need to edit com_contact.ini file in joomla /languages folder for Your selected language.
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GK User
Mon Aug 15, 2016 7:25 am
Hi teitbite, thanks for your respons...i had fix the problems for the error, but theres any eror again (maybe) in the contact page, i have fill the form, and click submit, and then.. :|

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i had check the user ID ,theres no ID 452 in the list..
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teitbite
Fri Aug 19, 2016 12:56 pm
Hi

But it means that user with ID was there in some point, but was deleted. You need to find to what this user was attached to (article author maybe). Easiest is to just look for this ID in database.

Or create a new user and than change it's ID to 452.
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GK User
Fri Aug 26, 2016 7:31 am
teitbite wrote:Hi

But it means that user with ID was there in some point, but was deleted. You need to find to what this user was attached to (article author maybe). Easiest is to just look for this ID in database.

Or create a new user and than change it's ID to 452.


thank's problem solved, i'd create new user than change, the id :)
i still have problem in the blog menu, theres any eror message

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how can i fix the eror?
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GK User
Fri Aug 26, 2016 9:26 am
Teitbite i have big problems here

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i try to replace the file, according with the eror message...
I think the actions I do will solve the problem, it turns out even cause more severe error messages :(

tell me the solution please, wheter i should replace all the web file by FTP? or any other suggestion?
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teitbite
Fri Aug 26, 2016 10:40 am
Hi

According to error messages problem is related with K2, so I will try reinstall K2 first and if this will not help would report that to K2 support.

The error from Your previous post means that Your PHP does not include mb_internal_encoding() function. You may have not sufficient PHP version on server or simply this function is not present. Each case contact hosting provider to enable this function for You.
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GK User
Sat Aug 27, 2016 4:13 am
teitbite wrote:Hi

According to error messages problem is related with K2, so I will try reinstall K2 first and if this will not help would report that to K2 support.

The error from Your previous post means that Your PHP does not include mb_internal_encoding() function. You may have not sufficient PHP version on server or simply this function is not present. Each case contact hosting provider to enable this function for You.


if you have to reinstall K2 on my website? the website still display the eror messages
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teitbite
Mon Aug 29, 2016 9:08 am
Hi

In that case report that to K2. Error clearly says that a part of the code is missing or not accessible.
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GK User
Mon Aug 29, 2016 11:17 am
teitbite wrote:Hi

In that case report that to K2. Error clearly says that a part of the code is missing or not accessible.


I had to reinstall my website from beginning, but the error message still appears
any suggestion? then what must i do?
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teitbite
Wed Aug 31, 2016 11:06 am
Hi

Report that to K2, but I think they will tell You same as me. Your PHP is not complete You need some more functions added to it, functions like: mb_internal_encoding(). This is something Your hosting support can handle.
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Moderator

GK User
Sat Sep 10, 2016 9:34 am
teitbite wrote:Hi

For the error please update joomla to latest version. This problem has been fixed. For the mail please go to contact component settings and in the published contact options select a recipient of mails.

To change the text on send button You need to edit com_contact.ini file in joomla /languages folder for Your selected language.


Thanks for your support, the problems about K2 has been solved,
according to your info about changing the recipient email "For the mail please go to contact component settings and in the published contact options select a recipient of mails.", i still can't find the setting.. :dry:
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teitbite
Mon Sep 12, 2016 3:09 pm
Hi

When You will fill in contact informations there is a fields to put address, name, email, etc. I think this mail address is a receiver of contact form filled on site. Of course I may be wrong, so if it will not work please ask on joomla.org forum.
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