ReCaptcha on contact form - "Empty solution not allowed."

**GK User** Tue Jul 19, 2016 12:17 pm

Hi

Whenever somebody tries to fill out the contact form (https://optiat.com/contact) the error message "Empty solution not allowed" appears - the ReCaptcha is blank on this page.

ReCaptcha is working fine on other pages (e.g. K2 Blog posts etc.). I tried to disable ReCaptcha on the contact page (see screengrab) but it was already disabled (so I don't know why it was appearing on the contact form page anyway).

Please can you help? Currently nobody can submit a contact form...

Thanks!

Joomla 3.6.0

**teitbite** Fri Jul 22, 2016 3:05 pm

Hi

Please send me an access to joomla panel and ftp. I'll check.

**GK User** Tue Jul 26, 2016 4:41 pm

Just done now - thanks!

**GK User** Tue Jul 26, 2016 5:11 pm

Hi Teitbite,

It says the direct message is still in my outbox - did you receive my details?

**teitbite** Mon Aug 01, 2016 4:21 pm

Hi

Yes I got the access and from what I can see You still have old recaptcha. Please generate ver2 API for recaptcha and configure it in joomla plugin.

**GK User** Tue Aug 02, 2016 12:57 pm

Perfect - all sorted, thank you!

**teitbite** Sun Aug 07, 2016 2:21 pm

Hi
Glad I could help.
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