I can't save quark template

Support desk for Multipurpose Quark Theme
GK User
Sat Jun 04, 2016 5:39 pm
Dear all,
I've a vary strange problem. I can't save the template (from the template edit style) because clicking the button "save" it throw me out on the front end.
I've installed the restaurant quickstart.
Any suggestion?
Regards,
Max
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Fresh Boarder

GK User
Sun Jun 05, 2016 5:15 pm
Dear all,
I’ve tried to install the Quark template on a new Joomla! V3.5.1 and the problem appears after the load function of template setting. After the load, the save button doesn’t work.
Max
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GK User
Wed Jun 08, 2016 1:01 pm
Dear all,
any suggestion? I can't use this template....

Regards,
Max
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GK User
Sun Jun 12, 2016 10:59 am
Hi Piotr,
this is the url : http://www.quark.rcaweb.it
Thanks
Max
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Fresh Boarder

teitbite
Sun Jun 12, 2016 11:00 am
Hi

I've just installed quickstart again and I have no such problem on my server. Please check if Your live_site value is set correctly in configuration.php file and if there is no errors in console/error logs when this problem occurs.
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GK User
Sun Jun 12, 2016 11:16 am
Hi teitbite,
it is blank public $live_site = '';
How should be the correct setting?
Thanks
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GK User
Sun Jun 12, 2016 8:26 pm
I've tried setting $live_site = 'http://www.quark.rcaweb.it'; but it doesn't change.
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teitbite
Wed Jun 15, 2016 8:44 am
Hi

I've send Your access to programmers since I cannot find a reason of such behaviour. I'll inform You as soon as they will answer me.
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teitbite
Fri Jun 17, 2016 10:14 am
Hi

I do not have good news. Programmers was not able to figure out why it's not working either, but they've made an ultimate test and made a copy of Your site and installed it on other server. Saving work without a problem than. This means it's not an issue with code in files, but must be something from outside. Most likely some server feature/configuration option. Please show this to Your hosting provider, maybe they know some of serve function capable of such redirection.
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GK User
Tue Jun 21, 2016 12:43 pm
Hi teitbite,
just a quick reply to say at all the problem has been solved.
My provider identified the problem in rule Mod_Sec (now in whitelist)
Regards,
Max
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Fresh Boarder

teitbite
Sun Jun 26, 2016 3:48 pm
Hi

Thank You for this information. Closing this thread in this case.

TAG: QUARK SAVE PROBLEM
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