Euro sign is not visible in shoppingcart

**GK User** Wed May 18, 2016 9:14 am

Euro sign is not visible in shoppingcart. See attachment.

You can see it at test site:

http://studiostip.nl/shop2016
Hopefully you can help me

**teitbite** Sat May 21, 2016 7:43 pm

Hi

Please send me an access to FTP. I need to check in which place this currency symbol has changed.

**GK User** Mon May 23, 2016 12:08 pm

Hello Teitbite,

I sent you FTP and acces to Joomla! via PM
Best regards, Peter-Paul Brans

**teitbite** Wed May 25, 2016 11:30 am

Hi

Please check FTP access You'v send me. I have a "Connection failed" message when trying to log in.

**GK User** Wed May 25, 2016 11:44 am

Hello Teitbite,

FTP should be okay. I sent another PM
best regards, Peter-Paul

**teitbite** Sun May 29, 2016 10:11 am

Hi

Unfortunately FTP is still not working. Please maybe make a backup with akeeba and send me an url to it, so I'll download and see on my own server what can be wrong.

**GK User** Sun May 29, 2016 10:50 am

Hi,

I'll checked again and sent you FTP again through PM. Please let me know is this works otherwise i'll sent the akeeba back-up

**teitbite** Mon May 30, 2016 9:18 am

Hi

Sorry, but still no luck. Please check if there is no country IP block enabled. Maybe Poland is listed there and that's why I cannot log in to ftp.

**GK User** Mon May 30, 2016 9:38 am

Hi,
Thanks for the reply!
I sent a PM with a download link to akeeba backup. I will check if country IP block is enabled.

**GK User** Tue May 31, 2016 4:22 pm

Hello,

Also top price in shopping cart ( gkPrice num1) is price without VAT (in Dutch BTW 21%) and bottom price Total is incl VAT. (gkTotal) This is very strange

**teitbite** Fri Jun 03, 2016 4:44 pm

Hi

I'm afraid I could not use Your package. After installation site is forcing https and my server does not support it, so I keep getting an information that server cannot be found. Even disabling it in configuration.php does not make a difference. Do You have some 3rd party extension adding SSL ?

But this got me thinking and actually SSL may be a cause of currency symbol problems. Try to disable it to see if symbols will be visible without it.

To set prices You will have to talk to VM support. Pur style for VM cart does not overwrite any prices values, so it has to be some misconfiguration and I'm not an expert if it comes to VM.

**GK User** Fri Jun 03, 2016 4:50 pm

Hi,

SSL is not the problem. It was before the SSL turned on

**GK User** Mon Jun 06, 2016 7:29 am

Hello,

I noticed that this problem euro symbol replacement occurs more with Gavick templates: https://www.gavick.com/forums/storebox- ... ro#p242670
After reading this post, it is not VM support

**GK User** Wed Jun 08, 2016 10:21 am

Hi,
My hoster informs me: ip 92.43.117.116 is on whitelist (ticket 310027)

**teitbite** Fri Jun 10, 2016 7:41 pm

Hi

Thank You for the link to other thread, but it's still only a 2nd report of this problem I've known and it's pretty old thread, so it doesn't help.

As expected IP whitelist did not helped since my IP is 46.76.74.115 at the moment, so it's a dead end.

I've send a message to other moderators, who may have a static IP. Will inform You in other thread we are having same conversation. Closing this thread for now. Please use the other thread https://www.gavick.com/forums/quark/qua ... cart-51426 to not duplicate the content.