problem account template

Support desk for Multipurpose Quark Theme
GK User
Thu Feb 18, 2016 2:27 pm
prejudice I've encountered an error with regard to the account when I select change causes me a blank page without being able to change ... instead of changing template does everything perfectly.

Can you help me?

thanks
Marco Lanzarini
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Junior Boarder

GK User
Mon Feb 22, 2016 8:48 pm
Hello,

Could you better describe your issue? Because your description is not clear for me.
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Moderator

GK User
Tue Feb 23, 2016 9:25 pm
Salve, certainly in the quick start menu, for example, there is the account item if I click the logout button does not work, I also created an entry by using joomla user profile but when I click edit and within the menu becomes the blank page and crashes .... I hope I explained better ... thanks for the help
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GK User
Wed Feb 24, 2016 11:49 am
Please check your error_log file, most probably you have some issue with your hosting or you have uploaded the non-complete package.
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Moderator

GK User
Thu Feb 25, 2016 7:51 pm
prejudice the logs has no errors and I would say I downloaded all I recommend that you download the template again or around the quickstart?
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Junior Boarder

GK User
Thu Feb 25, 2016 9:00 pm
I forgot that with other template works
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Junior Boarder

GK User
Thu Feb 25, 2016 9:48 pm
Please try to reinstall the whole quickstart. Or if you have made deeper changes - then please reinstall only the template. Please remember to redownload the files before installation.
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