Upload and Configuration NOT WORKING

Please see attached .jpg which is a request I sent earlier and I am still awaiting a reply to. I have been referred to this page as per below

Hello again John,

Please create your own, separate topic on the following page: https://www.gavick.com/forums/post/post?f=284 so our moderators will be able to assist. They are obliged to respond you within 24 hours. If you will be waiting longer, then please provide me with the link to your topic.

Thank you and have a good day!

--
Sincerely,
Alicja Kowalik
GavickPro Customer Service

Phone: (0048) 535 79 19 04
Fax: (0048) 18 521 37 52

Ticket Details

I have already replied to your question here:
https://www.gavick.com/forums/quark/qua ... 57#p245957