Integrated Cookie Consent plugin mobile issues

Support desk for Multipurpose Quark Theme
GK User
Thu Aug 13, 2015 2:31 pm
Hi again,
I'm developing our new website and I was willing to use the Cookie Consent plugin which is integrated in the Quark template. Unfortunately, it works OK in desktop PCs but behaves wildly and unconsciously in mobile devices.
Problem is when the page loads on mobiles, you can see the website normally for some seconds but after that everything gets substituted by a white empty background with just the Cookie information bar appearing. This is happening applying both Implied and Explicit settings. Also, if you try to click on "see details", you won't be able to exit them because buttons and/or text is too big and don't fit the viewport: exit or consent buttons are out of sight and non click-able, so you cannot do anything but go back or reload the page overall.

Is there something I can do do change CSS style of it making it responsive and adequate for mobiles or tablets? How to solve the "all white" matter? I'm not finding its code anywhere, can you help me in this? Or, if this is more complex than expected, would you advise disabling it and going for another external plugin solution? In case, which one?

Thank you.
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Fresh Boarder

teitbite
Mon Aug 17, 2015 10:32 am
Hi

This plugin is loaded from an outside source, so we have no access to it's code. But as far as I know this behaviour is one of the law restrictions, but please try to talk to this plugin developers for more informations.
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