Contact page doesnt work

Support desk for Multipurpose Quark Theme
GK User
Wed Jun 10, 2015 5:31 pm
hello,

I want to have the contact page like it is used in Quark - I have an second homepage with the same template and it works perfekt!

But at the moment I get an 500 error sign however I arrange the contact page... I tried every trick - but I always get this 500errror page. I have to things I do not understand and maybe it helps you to find the mistake?

first when I click the menu button contact at the bottom the shown link is:

gavick_linkcontact.jpg


But what does that mean? In my menu and in my contactarea I did adjust everything how it need to be (because I copied it from my other homepage where the contact menue works.!)

Can you help me or do you have an idea?

thanks a lot for your help.

my side is offline for the moment because of the mistake... please let me know if you want to have an addmission.

claudia
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Gold Boarder

GK User
Wed Jun 10, 2015 7:51 pm
maybe I can bring a little ligth in the contact thing:

look this happens when I scroll over the menu "Kontakt"

g_link.jpg


do you know where I have to change it to the right postiion.

I load K2 new - I reload the contact Component... but I have the same mistake. :pinch:
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Gold Boarder

teitbite
Fri Jun 12, 2015 11:58 am
Hi

Have You tried to make a new menu item pointing to this contact form and than trash this broken one ? It may be some cross ids conflict in database.
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Moderator

GK User
Tue Jun 16, 2015 4:45 pm
Yes I did - but it dident work also - don't ask me why it happens - I put everything on the right place and I linked everything right - if it wouldn't be so annoying - I would call it a wonder!

But in this template - which I used when it was really new - are so many mistakes:

1. can't display the mainbody moduls (they were not shown!)
2. the blog header is like a mess! argh I fight hours at hours to get a normal result...
3. the contact page doesnt work

I took the same template last week with the new update and here we go! no problem... but it doesnt help here (I updated it but the problems are still the same...) - so I have to think about to reinstall it completely -

thats really, really loosing time ... maybe you can send it to the admins?

best regards claude
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Gold Boarder

teitbite
Fri Jun 19, 2015 10:21 am
Hi

I have it installed already and I do not have mentioned problems. Please send me an url to each of the problems and an access to joomla panel. I'll see what can be wrong.
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Moderator

GK User
Sun Jun 21, 2015 4:25 pm
Hi,

i have a problem with the contact page to.
I get the message:
"You must provide at least one recipient email address."
and
"JUser: :_load: Unable to load user with ID: 452"

How do I get this problem solved? I configured the mail setting(Global configuration).

Berna
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Fresh Boarder

teitbite
Fri Jun 26, 2015 10:29 am
Hi

This error means that user who created this contact or user which this contact was created for was removed. Please simply change the author and person it's connected to to an existing user.
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Moderator


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