Parallax Choppy Scrolling in IE and Safari (iPad)

**GK User** Sat Jun 06, 2015 11:03 pm

Hi, I'm looking for a way to make the parallax effect in Quark less choppy in Internet Explorer and Safari. If there's no solution readily available or any kind of workaround, can you suggest a way to turn-off the parallax effect for these browsers?

Development site:
http://www.solari.ca/site-dev

Graham

**GK User** Sun Jun 07, 2015 8:27 am

Hi,

I can confirm the problem:

This problem is not only on this template:
https://www.gavick.com/forums/creative-joomla25/parallax-effect-scrolling-is-jumpy-in-ie-smooth-in-ff-18737

People who don't know, graham555 found a workaround for chrome:

Chrome: Akio smooth scrolling (workaround)
IE: ..... ( no workaround yet)
Safari: ..... ( no workaround yet)

Is this maybe something you searching for? : http://www.edufukunari.com.br/article/best-jquery-plugins-creating-single-page-websites/

I am not a programmer so i can't test it sorry.

Gavick have't yet take this problem serious. I started a topic about this also in quark section 2 months ago.

I hope there will be soon a good workaround so that the quark template can more awesome!

**teitbite** Wed Jun 10, 2015 9:12 pm

Hi

I'm gonna report that to programmers now. Will inform You when I'll get an answer.

**teitbite** Thu Jun 11, 2015 4:28 pm

Hi

I have an answer from programmers. They will include a patch for this problem in v.1.2.1 of Quark.

**GK User** Sat Jun 13, 2015 3:43 am

Excellent! I will look forward to the update.

Thank you,
Graham

**GK User** Thu Jul 23, 2015 9:17 pm

Hi, is there any news on when the next update is expected to be released which addresses this issue?

Regards,
Graham

**teitbite** Sat Jul 25, 2015 10:18 am

Hi

I will ask and let You know. I can see it was moved to a later update because it's connected with issues in browser itself. "Engine cannot process it" as it was called.

**teitbite** Sun Jul 26, 2015 10:09 am

Hi

Programmers have this job in a schedule for next week. Please observe update page for this: https://www.gavick.com/index.php?filter ... Itemid=399

**GK User** Sat Aug 08, 2015 2:45 pm

Hi teitbite,

Any news? It is been a while now.

**teitbite** Sun Aug 09, 2015 4:35 pm

Hi

Still nothing from programmers. Sorry. Will try to rush it.

**GK User** Sun Aug 09, 2015 5:23 pm

To be fair, there is a topic on this forum and was promised almost two months ago to be released.
But i can't find it right now, but I am 100% sure.

I have been really busy so i didn't mind that much. But now i do. The chrome smooth scroll is not good solution.

I dont blame you teitbite, but if the progammers are running in a delay, it is good that the progammers communicate to us.

People are waiting for this. And there are many people they have no clue YETthat this is a isseu for them.

Thanks for helping teitbite I appreciate it!

**teitbite** Mon Aug 10, 2015 1:02 pm

Hi

I talked to programmers. It's taking more time to fix this, because it's middle of vacations time and only half of the programmers is available at them moment, so they are taking care of crucial bugs and new developments in the first place while this minor things needs to wait. But I was assured no one forgot about this fix and it will be done as soon as time will allow it.

**GK User** Thu Sep 17, 2015 10:46 pm

Hi,

Any update available by when the issue with scrolling, at least for IE will be solved?

Many thanks and best regards,

Ruediger

**teitbite** Sun Sep 20, 2015 10:42 am

Hi

Still nothing about this, but I will remind programmers about this problem and update You as soon as they answer.

**GK User** Sun Oct 04, 2015 9:43 am

I have download the 1.2.0.1 but still no difference in chrome..

"Improved parallax engine and disable parallaxes on small screens"

What is improved?

**teitbite** Wed Oct 07, 2015 10:20 am

Hi

It was and it's working much better on my phone now, but still chrome browser engine does not animate this functions as other browsers do. Anyway I will keep asking programmers if anything else can be done.

**GK User** Wed Oct 07, 2015 3:57 pm

Hi, it already worked great on my android and windows phoneS. Still really bad on ipad horizontaly and chrome. And now the extension that we use for chrome is paid so new users will need to pay

It is taking really long now..

**teitbite** Thu Oct 08, 2015 6:19 pm

Hi

I did not get an answer from programmers yet. But as soon as they will write to me You will know.

**GK User** Mon Oct 26, 2015 8:26 am

Hi Teitbite,

Thanks for your respond.

But unfortunately this is taken way to long. Since March 16 I reported the bug on Gavick. And till now it is not clear when it will be fixed. There is still no sight of fix in the future. I blame the poor communication to the consumers who bought Quark. As i said before everyone with the Quark template has the problem but not everyone have noticed yet. It is still buggy on chrome and safari. These are the most used browsers.

I have used Quark now along time and it is great but the struggle of buggy scrolling is real and disturbing. And the communication when it will be fixed is really poor and as said no fix in sight yet.

So i ask please provide information for everyone what the problem is and what the progammers will do about and when.

I hope the problem will be taken more serioulsy and after a long time (8 months) there will be soon a update for everyone.

I hope to hear from you soon.

Greets

Sam

Link topic march 16: https://www.gavick.com/forums/quark/parallax-background-not-smooth-in-chrome-44380

**teitbite** Tue Oct 27, 2015 6:43 pm

Hi

Sorry for that. This must be a very hard task to solve. I can see programmers has changed the script responsible for that functionality couple of times already. Looks like nothing has fixed the problem. I've asked one of the programmers to join discussion. Maybe He will be able to throw some light on it.

**GK User** Tue Nov 10, 2015 10:21 am

Hi Teitbite,

It's been a while seen your last post (2 weeks now) and i haven't heard anything yet.

Hope to hear soon some more informatie

Wiz

**teitbite** Thu Nov 12, 2015 5:27 pm

Hi

Programmers has this in schedule, but problem is that this will require a lot of work. Basically whole engine for parallax from template will have to be rebuild. When this was created browsers were using different functions and than it was working smoothly, problem appeared over time when browsers advanced. It will be corrected, but unfortunately I cannot tell You when. Sorry.

**GK User** Thu Nov 12, 2015 6:02 pm

teitbite wrote:Hi

Programmers has this in schedule, but problem is that this will require a lot of work. Basically whole engine for parallax from template will have to be rebuild. When this was created browsers were using different functions and than it was working smoothly, problem appeared over time when browsers advanced. It will be corrected, but unfortunately I cannot tell You when. Sorry.

The problem is it was said befored that it will be fixed but still isnt.

July 26:

teitbite wrote:Hi

Programmers have this job in a schedule for next week. Please observe update page for this: https://www.gavick.com/index.php?filter ... Itemid=399

**teitbite** Sun Nov 15, 2015 9:50 am

Hi

I can only say what I see and all I have an access to is a schedule. Unfortunately I have no control over it so can't tell if something will get moved to a different date, sorry. Right now schedule says it will be delivered with next framework update which should be within 2 weeks. But it has a pretty low priority

**GK User** Sun Nov 15, 2015 1:26 pm

Why can't a progammar join this conversation? Because low priority doesn't sound good at all!

**teitbite** Sun Nov 15, 2015 1:34 pm

Hi

Most of programmers doesn't even have an access to forum, so they can focus on programming stuff. Please write what You would like me to deliver to them and I'll just paste it to this bug report.

**GK User** Sun Nov 15, 2015 1:49 pm

Hi!
Qeustions:

1. Is this problem fixable?
2. What is exactly the problem?
3. Will this be fixed in 3 months?
4. Why is this a "minor" bug? Because it is big part of quark.

Thanks in advance.

**teitbite** Sun Nov 15, 2015 1:59 pm

Hi

Just send. Will let You know when I'll have an answer. I also asked to join conversation, so hopefully one of programmers will answer sooner.

**teitbite** Sun Nov 15, 2015 7:14 pm

Hi

Got an answer. It's short, since I know programmers are working on some JomSocial compatibility issues at the moment.

1. Maybe
2. Browser performance
3. Maybe
4. Problem probably not exists on all safari versions, and most of the normal users probably will ignore it. Additionally Safari and IE currently are not the most popular browsers.

**GK User** Mon Nov 16, 2015 7:46 am

That is really short and lazy answer.

Safari is used on ipad/iphone/macbooks. 30% users on my site using safari
20% are using IE or EDGE

So it is one of the most popular, and if it isn't it does not mean it is not a big problem.

I am going to start a petition. Because this is not the information that i want, and probally will never be fixxed.

**teitbite** Mon Nov 16, 2015 11:30 pm

Hi

Sorry for that. If I would know how to fix it I would help You, but checking the code, I see it's using the most standard functions so I believe problem is caused because of a browser performance and I personally have no idea what other method to use to achieve the same effect. This is why I depend on our programmers in this particular case.