Trouble installing Quark template in Joomla

To whom it may concern;

I tried to upload the Quark template according to your "QUARK - INSTALLATION MANUAL"
1) The Quick start installation: I uploaded in my cpanel the "gk_quark_quickstart_J!3.zip" file but when I tried to unzip it nothing happened.
2) The Quick start installation: I unziped the "gk_quark_quickstart_J!3.zip file" in my computer and with filezilla tried to upload it to mycpanel. When I tried to install joomla and arrived to the part "Press the next button to install the demo content and complete the installation." The computer got stalled and gave me many pages of errors.
3) Then I tried to upload the Quark manually after installing joomla 3.4.1, following the "QUARK - INSTALLATION MANUAL". The template got uploaded and I continued with installing plugins and modules.

Here are the problems I have while I try to set up the modules in the front page:
1) Whenever in the back end try to create a new module after I press "+new" and then choose "Custom HTML" in the next screen I get the following message

"Warning
Failed loading XML file.
/home/focuskri/public_html/focuslaser.gr/templates//typography/
failed to load external entity "/home/focuskri/public_html/focuslaser.gr/templates//typography/"

2) While I tried to upload all the modules in the frontpage I had trouble with 2 of them.
A) "The Social Counters" since the code that you have to be copied in the "QUARK - INSTALLATION MANUAL" has nothing to do with the Social Counters (It has to do with the Shipping in 2 columns) but this is not a big problem at the moment, since I do not have any Social media precence at the moment.
It does not show the "Frontpage Tabs" module. I do not know why. I followed - and double checked - the instractions of the "QUARK - INSTALLATION MANUAL" but this module failed to show up.
Any idea?

Thanking you in advance
Ioannis Kritikos

Hi

I've seen You have send me the same message via PM but lets keep the conversation here. For start I will need an access to Your joomla panel and url to Your site so I'll be able check issues You are reporting. To send this use PM, since forum is public and anyone has an access to it.

Can you please let me know how can I send you a PM since is my first time with Gavick and everything seems a bit akward to me!

Thanks

Below teitbite avatar picture there is a text "private message" and send teitbite the info he need

Hi

Thank You xWiz. This is correct. Also You've send me one PM already before posting it here So please just do the same, but with an access.

Hi

I got PM this time, but it only includes an url to Your cPanel. There is no user or password anywhere.
From the other hand I was asking for an access to joomla panel to see the issues, but cPanel is fine too, so I'll install quickstart for You and check if problems are there.

Hi

Ok, got another PM, but still do not know cPanel access. I need it in order to install quickstart.

Edit: By access I mean user and password to cPanel.

Hi

I got user and password, but I'm afraid it's not working, can You please check it and send correct one ?

Hi

It's still not working. Message says: "Username is not correct". I'll send You url and screen via PM in 2min. Maybe I'm logging to wrong cPanel

Hi

Finally was able to login, but I cannot install quickstart or even run a kickstart.php file to install it from a copy I made after trying if quickstart works. I think You need to ask about this Your hosting provider about this. Script is here /new/kickstart.php, whatever I do it's always Error 500. Maybe Your server does not meet newest joomla requirements ?

Hi

Can we please get back to conversation in this thread on the forum ? It's really hard to jump between PM and thread.


Still not working. Please try here:

http://www.your_domain.gr/new/kickstart.php

kickstart.php is a very simple script which is used to unpack .jpa extension files, so there is no reason to show Error 500 there. I guess Your hosting has to adjust some more setting in order to make it work.

Hi,

I spoke with my server technicians. They told me to try now.
They did something but they did not tell me what.
Can you please try it now.
I hope it will work

Best regards
Ioannis

Hi

No change. Still "Internal Server Error". Please send the link I provided in last PM to hosting support. Maybe when they will see what is it about thaey will be able to help.