website stuck on preloader after 1.1.2 upgrade

Support desk for Multipurpose Quark Theme
GK User
Fri May 01, 2015 5:34 pm
I just updated the template from 1.1.1 to 1.1.2 on Joomla 3.4.1. Now when I go to the homepage is just gets stuck on preloader with 3 dots

Please help!
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Junior Boarder

GK User
Fri May 01, 2015 5:44 pm
When I disable the preloader on template settings its fine.. How do I get the preloader to work correctly???
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Junior Boarder

teitbite
Sat May 02, 2015 11:23 am
Hi

Please tell me the url to Your site and make sure preloader is activated.
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Moderator

GK User
Mon May 04, 2015 8:54 pm
http://houston-braces.com/

please let me know when you've finished checking it out. It is still under maintenance mode. So right now I have disabled maintenance and enabled preloader.

I'll have to switch it back. I can PM admin so you can look at it if you'd like.
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Junior Boarder

GK User
Wed May 06, 2015 8:18 pm
@teitbite I sent you a PM with admin cred


Thanks for looking into this.
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Junior Boarder

teitbite
Sat May 09, 2015 4:11 pm
Hi

Very sorry, but I cannot see anything which can be causing this issue. Please send me an access to ftp so I'll check if files or will try to overwrite the script to hide preloader when site is ready.
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GK User
Wed May 13, 2015 5:13 pm
i've sent you the FTP info.
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Junior Boarder

teitbite
Sat May 16, 2015 4:53 pm
Hi

I've just log to Your ftp and script to hide the preloder is in place. I think You have a problem with javascript compression. Can see some jQuery problems on frontpage. It's almost like there is no jquery at all :). Please try play with JCH settings.
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