I can not open the video of the home page.

I can not open the video of the home page.
You can see what's going on ... the script was done this:
<p> <a class = "modal gkVideoBlock" href = "https://www.youtube.com/watch?v=irlg750pqEk" rel = "{handler: 'iframe' size: {x: 640, y: 480 }} "> Check out </a> route </ p>

Is there a problem in the script?

Regards,
WILLIAM BORGES

Could you please post an url to your site?

Hi,

Site is ....
http://www.corridapelomeubairro.com/


Thanks,
GUILHERME BORGES

Hellllllllllooooo ???

Regard´s
GUILHERME BORGES

Hello ????????????????????????????

1. Do not bump your questions - it will make you wait longer.
2. Your site gives me a blank page.

I asked the staff working on the server because the site was blank ...
and they said I would have to install again the theme / template ... So I asked to reinstate the backup a week ago and the site returned to work incredibly ...

Now I talked to them the video of the home page does not open ... and they returned to say that is a template of the problem? Listen to his answer now ... He advised me to install again ... all over again ... I'm taking a long time to make this site work fine ... and he asks me to install all over again ... And still has the Jomsocial that does not work and I do not even know if it will work .... Well ... let by step ....

Please see their response to this problem of not opening the main site window. And let's see how we can solve this problem and then go to another.
Hello,

I've checked the issue and could still still few of the application's core files missing from the respective location. Here is one such extracts from the error logs:

20151224T060134: corridapelomeubairro.com/index.php
PHP Fatal error: Cannot use object of type stdClass as array in /hermes/waloraweb089/b2654/moo.corrida/Joomla/templates/gk_university/html/mod_social_gk5/twitterTweets.php on line 39

I've tried to restore the files from the backups. But, it is still the same. I suggest you to maintain the backup of the website files and the database tables in your local computer and re-install the application. There isn't much that we could do regarding this.

If you have any further questions, please let us know. We would be happy to help you.

Sincerely,

Ravi B
Senior Technical Specialist

hello?

Hi !?

Hi

I was asked to join conversation. I think it's not because of a template or any extension. This is a straight iframe, so not many options to mess it up there. I think Your server has some limitation to outside websites. Please ask Your hosting provider about that. It simply may be locked from showing.

He did a test ... and put the direct link to the website ... without the modal window of the site and worked ???? Is it a scripting error? I am writing the wrong script ????

see:
http://corridapelomeubairro.com/index.p ... cle&id=105

The server staff put the first video on this page and I put the two scripts and still can not make open the modal?

Hi

I do not know, but I can now clearly see an error in console:

Load denied by X-Frame-Options: https://www.youtube.com/watch?v=HbVaqS7FMg4 does not permit cross-origin framing.

So a question here is how Your hosting provider was able to bay pass that limitation. Or maybe this limitation is only done for a scripts loaded thanks to javascript. If that's the case than I'm afraid You will have to use a different popup solution, a one which does not create a code on click, but has it waiting in code but hidden till button is clicked.

Hello Guilherme,

As your host, we are only responsible for hosting your files on our platform and providing the proper hosting environment. We do not provide support for third party applications installed on our server. So, please contact your application vender/developer in order to resolve your issue. However, I can see the following error logs:

20151228T070908: www.corridapelomeubairro.com/index.php
PHP Fatal error: Cannot use object of type stdClass as array in /hermes/waloraweb089/b2654/moo.corrida/Joomla/templates/gk_university/html/mod_social_gk5/twitterTweets.php on line 39

If you have any further questions, please update the Support Console.

Sincerely,

Raneesh K
Senior Technical Specialist

Hi

This fatal error is a different problem not connected with video issue. For that I would advice to remove Social GK5 and use a Custom HTML module with a code generated on Twitter site directly. There were a change of Twitter API which may not be included in module yet. https://apps.twitter.com/

Now for a video script. Problem is not connected with files or wrong codding, but a security measure used on server which does not allow to load iframes by other scripts and video is played in an iframe. I do not suspect Your hosting provider would remove the security for that, since I would not do that myself, but unfortunately this means that You cannot use the script provided by template. You will have to use a different script for that.

Look for a script which does not create iframe, but simply provide them on page load and hide/show them on click. That's the only way iframes are allowed when cross-origin framing is enabled.

Hello,

We apologize for an inconvenience caused. We don't have any restrictions on playing videos in iframe. However, we do not provide streaming servers, so you will not be able to stream videos/audios using our server. However, you shouldn’t experience any problem in playing short video in your website using our server. You can embed the video using <embed> tag in your website. Could you please verify from your end? If the issue persists, please get back to us with the video link or upload a video to the root directory and provide us the file name, website page or script where you have added the video so that we can troubleshoot further.

For further assistance, please feel free to contact us. We are available 24x7.

Sincerely,

Priya K
Senior Technical Specialist

Hi

Ok. Looks like it can go back and forth. Please just use a different plugin or use <embed> as they advice.
I do not know how to explain that if CORS is activated than iframes loaded by javascript will be blocked.

The error visible in console while opening popup clearly says it's blocked by server.

Code: Select all

Load denied by X-Frame-Options: https://www.youtube.com/watch?v=HbVaqS7FMg4 does not permit cross-origin framing.


Ok ... But what plugin you advise me?
And that example of embed code you could suggest me? I would work the same on the spot? and opening the same window?

Regards,
WILLIAM BORGES

Hello,

I can understand your concern about the issue you are experiencing with the extensions/template on your website. We don't like to see our customers upset and inconvenienced. We always strive to create a positive customer experience. It's perfectly understandable that you're very upset about what's happened. It was never our intention to inconvenience you in any way.

The below error message which we have already provided in our previous response shows that the issue you are experiencing is purely related to the template 'gk_university' of your website:

PHP Fatal error: Cannot use object of type stdClass as array in /hermes/waloraweb089/b2654/moo.corrida/Joomla/templates/gk_university/html/mod_social_gk5/twitterTweets.php on line 39

I assure that we do not block any template/extension or URL's on our server and the issue is not with our server. We have tried our level best to fix the issue, but still experiencing the same issue.

We as hosting providers, we are only responsible for hosting your files on our platform and providing the proper hosting environment. Also, we do assist only for installing third party applications. But, we do not provide support for third party applications apart from installation related issues. So, please contact your application vendor or any Joomla web developer for further investigation and assistance.

Sincerely,

Nagaraja B
Senior Technical Specialist

Hello ?

Hi

Sorry, I thought we have closed this topic already.

All I can say is just to repeat:

- fatal error from mod_social_gk5 cannot be fixed, because module is using old twitter API. You need to replace it with other module. I recommend to use a direct code generated on https://dev.twitter.com/

- video popup needs a replacement of a script as well. reason why it's not working is as the error showing in console: "Load denied by X-Frame-Options: https://www.youtube.com/watch?v=HbVaqS7FMg4 does not permit cross-origin framing." It is a security measure on the server! I recommend not to disable it since it's important to use it. Unfortunately I could not find a plugin which will work (I checked 5 first on https://www.google.pl/search?q=joomla+v ... ywOl7o_4Aw). BUT since it's a CROSS-ORIGIN issue than You should be able to load video stored on same server directly.

Social GK5ver. 1.2.5

GK5 is one product of the next generation of GavickPro extensions designed exclusively for Joomla 3+.

Social GK5 combines functionalities from FB GK4, Gplus GK4 and completely new support for data source from a Twitter portal. Social GK5 supports the most popular services like: Facebook, Google+ and Twitter. This module allows visitors to connect directly and to promote your brand on the most popular social portals.

It was the latter that I did download and still not worked. You said it was just upgrade to the latest version?

Ok. Close ticket. Already managed to solve!

Hi

Ok. Glad to hear that. If You could just share Your solution in Your other thread https://www.gavick.com/forums/universit ... -why-49505 so other users can benefit from it I would appreciate it.