Blank white screen - Quickstart

Greetings,

I unzipped the quickstart files on server, then realized my version of PHP was needing updated to a minimum of 5.3.10. Our version of PHP has been updated to 5.4/5.5 and now, when trying to access the domain for first-time setup and configuration the url is redirected to the installation directory (domain.com/installation/index.php) but all I see is a blank white screen. I can access the Read Me text file via "domain.com/README.txt" so it appears the files are not corrupted.

Any ideas where I went wrong? Thanks in advance for your time.

This index.php file is a default Joomla! files so it looks like even Joomla! installer have problem to run. Please try to test this with clean package from joomla.org or try to contact with your hosting - probably error log can provide you more details.

BKRZTUK,

Confirmed, it's a server / host issue and not the QuickStart package. Thank you for your quick response, it's much appreciated.

Thank you for your time!

Blank White Screen

I am also having an issue viewing the front-end, immediately after removing the installation directory and trying to view site, getting the blank white page.

If I un-publish the NewsShowPro gk5 module ID 738 (titled News) which is assigned only to home page, then site works but guess I'm missing some content in bottom1 position. Having narrowed it down it has something to do with the thumbnails being enabled. If I disable the thumbails then the front page loads fine, but when enabled the home page won't load.

The Configuration check (in the NSP gk5 module) has the following message:

Cache time can be too short
cache time (<= 5min) can be too short and can cause slower page loading time due bigger CPU usage on the thumbnail creation

I've modified the modules caching, global cinfiguration caching, but still not viewable with this one module enabled. Perhaps it's something to do with cURL but I have that disabled in the module. Any thoughts to what the conflict is from and a solution?

This occurs on any page with a NSP gk5 module enabled, not isolated to home page or this one module.

When error reporting is cranked up to maximum I get the following on a page linked from a NSP gk5 module, but not the home page

Fatal error: Call to undefined function mb_internal_encoding() in /typical-server-path-here/components/com_k2/helpers/route.php on line 93


I get the following from any NSP gk5 module's Configuration Check

Notice: Use of undefined constant MOD_NEWS_PRO_GK5_PROBLEM_GD_LIB - assumed 'MOD_NEWS_PRO_GK5_PROBLEM_GD_LIB' in /typical-server-path-here/modules/mod_news_pro_gk5/admin/elements/checkout.php on line 28

And possible solution to the above issue with NSP gk5 is actually related to K2 and image processing.

The mb_string needs to be enabled on server and PHP's GD image library needed to be enabled.


so again, all of the issues do to my own server config (or mis-config) and not your wonderful design theme, so thanks and sorry for the form spam here.

All this issues comes from your server configuration problems. GD Library is required if you want to create thumbnails with News Show Pro because there is no other way to create thumbs on the server side. Please contact with your hosting company and send all PHP errors that you get, they should know how to configure whole environment to work with Joomla.