Paypal error after confirm of checkout

Hello,

I created a website for my latest project using the Storefront template. However, everything works fine up until the point of confirming the order and being transferred over to Paypal to checkout. My clients are receiving an error message from Paypal. Error Message: Things don't appear to be working at the moment. Please try again later. Therefore, this message is not allowing my clients to pay and checkout properly. Clients do not have to sign in on the website to checkout. So, here is the process.

Link to website:
1) http://www.now-i-know-why.com
2) Order book, add to cart.
3) input Bill to information
4) confirm order
5) sent to paypal and then error message appears. (This is where the buck stops)

URL:https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=9fa3d14b86200&code=AMOUNT_ERROR&mfid=1494271549489_f5505ac9249cf

Your help will be greatly appreciated,
RJ

Hi

This looks to be a problem with PayPal plugin from Virtuemart. I would talk to VM support to fix this.

Anyway please make a small test and switch template to Protostar, which is the default joomla template and try to use it than. This will show if problem is not template related. Please let me know the result of this small test.

I will try this and let you know the result.

RJ

Hi

How did it went ? If it work on Protostar, but not with our template please send me an access to ftp and joomla panel.

I tried it with the Prostar and it did not work. Can I submit this information privately for the FTP and Joomla Control Panel? When I tried to automatically upload the updated plugin through the Joomla control i received this error:

Error
Invalid extension update

RJ

Hi

You need to report this to VM support than. I'm not a VM expert so it would take me a long time to figure out what can be wrong.

Good deal. Thanks

Hi

Sorry I cannot help more. Will leave this thread open, so maybe someone will post a solution learned from VM forums.