A few problems after Joomla, Virtuemart and Template updates

GK User
Thu Jan 05, 2017 9:22 pm
Hi,

After updating Joomla, Virtuemart and this template I have the following problems:
- When accessing any of virtuemart products the shipping price is always present on the car.
- I can´t select more than one product to add to the cart, the + and - buttons don´t work.
- When I click to add a product to the cart it doesn´t show the fancybox confirmation and it also jumps directly to the checkout page without adding the product to it.
- Inside the checkout page the terms of service are not showing inside the pop-up box they normally appear, instead it shows directly on the checkout page.
The zoom option is disabled on the template but it keeps showing on the product page.

The problems can be checked on the following link: http://www.astecaldas.pt/loja/pecas/esq ... nex-detail

Thank you
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Fresh Boarder

teitbite
Sun Jan 08, 2017 2:00 pm
Hi

Try edit /html/com_virtuemart/productdetails/default.php and replace

Code: Select all
<div class="productdetails-view productdetails">


with

Code: Select all
<div class="productdetails-view productdetails product-container">
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Moderator

GK User
Mon Jan 09, 2017 9:46 pm
Hi,

I have tried this but none of the problems was solved.

Can you please check it again and tell me what can be done to fix it?

Thank you
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teitbite
Thu Jan 12, 2017 1:54 pm
Hi

Please send me an access to joomla panel and ftp. I'll see what can be done.
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GK User
Thu Jan 19, 2017 4:41 pm
Hi,

I have already send you the details 3 days ago, can you please check it?

Thanks
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teitbite
Tue Jan 24, 2017 1:19 pm
Hi

Yes I did. Thank You. Reported it to programmers. Will let You know as soon as I hear from them.
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GK User
Mon Jan 30, 2017 6:38 pm
Hi,

Still no news for this?

Sorry to bother you again but 6 days have passed and my store is stopped because of this.

Thank you
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Fresh Boarder

teitbite
Thu Feb 02, 2017 10:38 am
Hi

I'm sorry. I was sure I answered right after getting a reply from programmers, but I guess I messed something up and either answered in wrong thread or didn't click "Send" ;/

Programmers checked the probem, but VM version 3.0.18.6 is a dev version, not a stable release. We only provide a support to stable ones since in dev versions is still in development progress and changes rapidly.
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Moderator

GK User
Thu Feb 02, 2017 11:50 am
Hi,

Thank you for your reply.

The VM version 3.0.18.6 was installed to fix a vmrouter problem that happens when you try to use the search module, the search is made but the following error occurs:
Notice: Undefined property: vmrouterHelper::$itemId in /home/asteca5/public_html/components/com_virtuemart/router.php on line 116

I rolled back to VM version 3.0.18 and now not only I have the specified problems but I have one more when making a search, I´ll leave it with this stable version now for you to test it.

Thank you
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Fresh Boarder

teitbite
Mon Feb 06, 2017 1:21 pm
Hi

Thank You for getting back to 3.0.18. I'll inform programmers that they can check it now.
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Moderator

GK User
Tue Feb 14, 2017 12:28 pm
Hi,

Any news on this, it´s been 8 days since your last reply and I still haven´t got my store working?

Thank you
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Fresh Boarder

teitbite
Tue Feb 14, 2017 12:53 pm
Hi

Still nothing. I've just rushed programmers, they must have misses my message on bug tracker.
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Moderator

teitbite
Wed Feb 15, 2017 7:32 pm
Hi

Just got a message that everything should be ok now. Please check. Downgrading did not revert files really, You still had files from 3.0.18.6, also VM configuration was not as in original quickstart.
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