Tablet menu problem in Storefront

GK User
Wed Nov 04, 2015 12:59 pm
Hello,
I have a problem with tablet menu in storefront and i don't understand were is the solution. In some sections of the website the tablet menu it's ok and in other parts doesen't working.
OK: https://zialuciaskateshop.com/guida.html
NO: https://zialuciaskateshop.com
I would appreciate if you could give me some suggestions.

Thank you
Giuseppe
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Fresh Boarder

GK User
Wed Nov 04, 2015 3:52 pm
Could you please be more specific? What kind of problem do you see? Maybe you could post a screenshot and mark the problematic area on it?
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Moderator

GK User
Wed Nov 04, 2015 5:10 pm
error_menu.jpg
This is the visualization problem that i've in tablet menu....
error_menu1.jpg
This wil be the right visualization of the tablet menu...

Thanks
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Fresh Boarder

GK User
Wed Nov 04, 2015 5:23 pm
What kind of tablet is that? What vendor, version, what os?
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Moderator

GK User
Wed Nov 04, 2015 5:55 pm
I took the screenshoot changing the settings in PC to 1024px, because the problem is the same that I note on iPad 1 and 3 with ios 5.1.1 to 9 ....
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Fresh Boarder

GK User
Wed Nov 04, 2015 11:11 pm
I post two different html file, one is from my home page, were the tablet menu doesm't work correctly, and another is the html a different paga, were the menu in correctly.
Why in different and were i can modify this code?
Thanks
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Fresh Boarder

GK User
Sat Nov 07, 2015 3:40 pm
This is really strange, seems like some settings in VM is causing this behave.
I'll ask our devteam to verify what might be the issue.
Please send me a PM with:
1. URL to your website
2. login and password of user with admin/super-admin privileges (please create one for me)
3. ftp data (host, user, password)
4. link to this thread
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