Logout window not showing

**GK User** Sat May 23, 2015 10:42 am

Dear Team,

when you need to login doesn't no matter if you are at the bottom of the page, because if you click on "my account"
you will be redirected to the top of the page to engage with gkPopupLogin .

The problem is when you need to LOGOUT. If you are at the bottom of the page and you click on "My account", you will just see a shadow on the page, and you won't see any gkPopupLogin (that is located at the top of the page). Why this time, the redirection to the top of the page doesn't work?

This kind of problem will keep really confused the user. How to solve it?

Best,

Roberto

**GK User** Mon May 25, 2015 3:56 pm

Could you please post an url to your site?

**GK User** Mon May 25, 2015 9:55 pm

Hy Cyberek I' m working in localhost,

but I think you can experience the same problem in the storefront demo as well,
DEMO: https://demo.gavick.com/joomla25/storefront/
try to log in , and then to logout by "my account" once you re at the bottom page,

let me know,
thank you,

Roberto

**GK User** Sat May 30, 2015 4:47 pm

I'll report this issue to our devteam and will write back as soon as the answer will be available.

**GK User** Sun Jun 14, 2015 11:24 pm

Hi Cyberek,
Have you got some news?
Please let me know, I ' d need to fix it asap,
Cheers,
Roberto

**GK User** Tue Jun 16, 2015 3:14 pm

It is labelled as a "to be fixed" but no estimated release was mentioned yet.

**GK User** Thu Jun 18, 2015 9:33 pm

I've found a solution adding to in the template settings -> advanced settings -> custom CSS code the following code:

#gkPopupLogin {
position: fixed;
}

Hope it will help other members! :-)

PS: I've still this opened topics with no solution, please help:
https://www.gavick.com/forums/storefron ... sion-46446
https://www.gavick.com/forums/storefron ... menu-46395

**GK User** Mon Jun 22, 2015 7:50 am

Thanks for sharing the solution.
From what I see one of our moderators already replies in those threads so please stick to his help.