Not able to click on second product image in details

GK User
Sun Feb 08, 2015 5:36 pm
Hiya,

I added a second image to a product and when I click on the product details I cannot select the second image.

http://brothersbaits.com/index.php/products/jigs/bass-jigs/watermelon-red-brush-jig-detail

Above is a link to the product. Any help on this would be awesome.

Thanks
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teitbite
Sun Feb 08, 2015 7:14 pm
Hi

Please try update template to the latest version. Fix should be there already.
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GK User
Sun Feb 08, 2015 7:22 pm
okay thanks... do you have any docs that show how to update the template?

Sorry this is my first go around with Joomla
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GK User
Sun Feb 08, 2015 7:23 pm
ignore last question I believe I found the link
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GK User
Sun Feb 08, 2015 7:41 pm
So I followed the directions on the following page:

https://www.gavick.com/documentation/joomla-tutorials/how-to-update-joomla-gavick-template

Downloaded from here:
https://www.gavick.com/download/joomla-themes/storefront

I downloaded gk_storefront_J!3.zip. When I try to install the template I get an error in Joomla stating the following:
"An error has occurred."
-1 Copy file failed

So am I installed the correct update? I originally installed the quickstart. Also if that is correct then what else could cause the errors?

thanks
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GK User
Mon Feb 09, 2015 3:08 pm
Hey all not trying to be annoying but I'm still having issues installing the update. Can you confirm from my last post that I'm following the correct procedure?
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teitbite
Tue Feb 10, 2015 10:03 am
Hi

This error may be showing because number of reasons. In most cases it's a server configuration not allowing scripts to create new files. In such cases I advice to overwrite template files with a new version via ftp directly.
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teitbite
Thu Feb 12, 2015 12:43 pm
Hi

The FTP access is not working. Can You please check and send me the correct one ?

"530 Login authentication failed. Please contact your web hosting service provider for assistance."
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GK User
Sat Feb 14, 2015 5:01 pm
I verified the FTP access is working. What FTP client are you using?
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GK User
Sat Feb 14, 2015 5:02 pm
It might be easier if you just tell me exactly what I need to download for the updates
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GK User
Sat Feb 14, 2015 5:22 pm
So I downloaded the the updates and managed to finally get the updated template installed. However the problem still occurs.

I cannot click on associated images for a product. When I click on another pricture... nothing loads.
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teitbite
Sat Feb 14, 2015 7:06 pm
Hi

I've updated template manually and image rotating works, but it has some problem with images. I got an error message "Image corrupt or truncated". It can be also because of spaced in image names, so please try to change it and see if this makes a difference and images load faster.
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GK User
Sat Feb 14, 2015 7:20 pm
Okay thanks that worked... now comes the fun to rename all the damn images lolol
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teitbite
Sun Feb 15, 2015 5:55 pm
Hi

For start rename images for one product to see if spaces are the problem. It may also be because of some server settings.
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