Empty page

GK User
Thu Jul 03, 2014 8:36 pm
Hi,

I have only an empty page on the frontpage. Admin is working. If I change to some other template the site is working. I have this problem only with the gk_storefront. There is no error, no content, only an empty page, so I have no clue what's going on. Any help is appreciated.

Here is my configuration:

PHP Built On Linux arch 3.15.2-1-ARCH #1 SMP PREEMPT Fri Jun 27 07:41:19 CEST 2014 x86_64
Database Version 5.5.37-MariaDB-log
Database Collation utf8_general_ci
PHP Version 5.5.14
Web Server Apache/2.4.9 (Unix) PHP/5.5.14
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.3.1 Stable [ Ember ] 11-June-2014 13:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:30.0) Gecko/20100101 Firefox/30.0

Thanks!
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Fresh Boarder

teitbite
Fri Jul 04, 2014 12:15 pm
Hi

Please set error showing level to maximum in joomla global config for server and tell me what error is displayed on this page.
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GK User
Fri Jul 04, 2014 1:50 pm
Hi,

Thanks for your reply. I have on the maximum the error level, but as I wrote before, I have nothing on the page. Not even in the log files doesn't appear any information related to this site, not even a warning. I have tried already on two different servers (same configuration), but the problem remains the same. It must be something specific to this template, as everything works properly with a different template on the same page (not to mention the other sites on the server which works without problem). Today I wil try on another server with a lower php version, maybe I can get some results.

Do I need some Joomla tag somewhere in the index.php in order to have error messages?

I really need this template, but right now I can't even start the quickstart package... :(
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teitbite
Sat Jul 05, 2014 10:14 am
Hi

It can be because of a module which is not used with the template You checked with, becasue module position is not used. Errors needs to be there You just need to allow them in php.ini file or ask Your host provider to do this for You.

Try also add this to template's index.php

Code: Select all
error_reporting(E_ALL);
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Moderator

GK User
Sat Jul 05, 2014 10:38 am
Hi,

This is a quickstart package, it should be working out of the box. So it can't be some module which cause this mailfunction. I assume this was tested before relesing, so it must be the environment which cause this.

I have my own servers, I have installed a lower version php (5.3.10, the minimum which is required) beside the existing one, and with this works flawlessly. So it's the php version which cause this problem.

Currently this is the only template whith Hikashop support, so I'm going to use it as a development platform, but this needs a fix in the future, in order to be compatible with current php editions. I will further investigate this problem, and as soon as I have some useful error mesages, I will post here. Thanks for your help!

Regards,
Dezso Markon
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Fresh Boarder

teitbite
Sat Jul 05, 2014 11:55 am
Hi

Yes, please do and let me know. That's an interesting case since I have this template installed on my localhost with php 5.5 and there is no problems at all.

Anyway it still can be a module issue. I'm not saying it's definately not template, but You can unpublish all modules and see how it works than. That's an easy test, that's why I'm mentioning it.
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