New user support with multiple issues

Rate this topic: Evaluations: 0, 0.00 on the average.Evaluations: 0, 0.00 on the average.Evaluations: 0, 0.00 on the average.Evaluations: 0, 0.00 on the average.Evaluations: 0, 0.00 on the average.Evaluations: 0, 0.00 on the average.
GK User
Sat Apr 04, 2015 8:50 am
Reply with quote
Report this post
Hi,

I'm new to Gavick templates, and while using 'John' I'm having a number of issues I can't solve. Any help from anyone on the below would be a great help.

1) Can't access the 'contacts' panel: I cannot find how to update the contact box address, social links, etc.

2) Can't update the logo: I have replaced the logo.png, logo_dark.png files in the 'images' folder for the template but they will not update on either the 'hello' module or the top menu, am I missing something?

3) Scroll-down box overlapping text: After updating the 'hello' module text the scroll-down is now overlapping text and I cannot get it centred (see www.schmoo.com.au)

4) Can't replace background image on the 'hello' module. Just like with other images, I have replaced the header.jpg and it does not appear on the site. I have been able to change other modules, just not this one.

Any help for a newbie would be greatly appreciated!

Cheers
User avatar
Fresh Boarder

GK User
Sat Apr 04, 2015 10:31 am
Reply with quote
Report this post
2. If browser is capable, John uses logo in svg format, if not, png. Files that needs to be edited are:
templates/gk_john_s/images/logo.svg
templates/gk_john_s/images/logo.png
templates/gk_john_s/images/logo_dark.svg
templates/gk_john_s/images/logo_dark.png
User avatar
Moderator

GK User
Sat Apr 04, 2015 10:33 am
Reply with quote
Report this post
2. If browser is capable, John uses logo in svg format, if not, png. Files that needs to be edited are:
templates/gk_john_s/images/logo.svg
templates/gk_john_s/images/logo.png
templates/gk_john_s/images/logo_dark.svg
templates/gk_john_s/images/logo_dark.png
User avatar
Moderator

GK User
Sat Apr 04, 2015 10:34 am
Reply with quote
Report this post
3. Please disable tinyMCE editor in global configuration (change editor to "editor - none").
You might also find some help in this article:
https://www.gavick.com/documentation/un ... d-editors/

Now replace the header with original html mockup:
Code: Select all
<h1 class="gkAnimate">Hello!<br />My name<br />is John</h1>
<p class="gkAnimate">I'm multidisciplined freelance designer specialise in rich interactive experiences for web. If you’ve got an exciting project, get in touch with me!</p>
<a href="#my-works" class="gkScrollDown gkAnimate reverse">Scroll Down</a>
<img src="images/demo/header/header1.jpg" alt="John S." class="gkHeaderBg" />
User avatar
Moderator

GK User
Sat Apr 04, 2015 10:35 am
Reply with quote
Report this post
4. Background problem will disappear after correcting html mentioned in 3 point. To replace the graphic replace file:
images/demo/header/header1.jpg
or modify link in html mockup to point to a different image file.
User avatar
Moderator

GK User
Sat Apr 04, 2015 10:36 am
Reply with quote
Report this post
1. Could you please be more specific?
User avatar
Moderator

GK User
Sun Apr 05, 2015 1:00 am
Reply with quote
Report this post
Firstly, wow, what amazing support! I will certainly be using and recommending Gavick again.

For point (1), on the bottom 5 module position there is a module that controls the background and "don't hesitate to contact us" large text. Overlapping that to the right is a panel with a New York address and entry boxes for visitors to send a contact email.

I cannot work out how to control that contact panel. I assume its another module but I can't find it, and I don't know what email it would send to, it doesn't seem to be linked to a user in the standard Contacts component.

I'm sure I'm just overlooking something, but if you can help me with this that would be great.

I will work through all the other issues as well and advise if I still have a problem.

Thanks again!
User avatar
Fresh Boarder

GK User
Mon Apr 06, 2015 10:27 am
Reply with quote
Report this post
This template uses gkcontact plugin by Gavick.
To edit it's settings, please go to:
Extensions -> Plugin Manager -> Search for 'GK Contact' and edit it.
https://www.gavick.com/documentation/jo ... act-plugin
User avatar
Moderator


cron