Captcha is dont looking in GKCONTACT

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GK User
Fri Jun 13, 2014 10:21 am
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Hello,

over GKContact we dont see the Recaptcha Window. It is clear.
We have includet a new public and private key in the recaptcha plugin and activate it.
We have activate in the Systemconfig the Captcha Standard
We have activate the Captcha Option into the GKCONTACT Plugin
We have test all the captchca Colors ;-)

!!! In the K-2 Comments the Captcha works fine !!!!

We are working with Joomla Joomla! 3.3.1 Stable [ Ember ] 11-June-2014 13:30 GMT
And the PHP Version is: 5.5.12

Hope you can help ASAP

Best Regards
Michael
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teitbite
Fri Jun 13, 2014 10:37 am
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Hi

Please show me Your site.
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GK User
Fri Jun 13, 2014 10:59 am
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teitbite wrote:Hi

Please show me Your site.


www.dddwelten.de

at time we have for k2 comments disabled the captcha
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GK User
Fri Jun 13, 2014 3:27 pm
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And now ?

have you take a look to our site ?

Best
Michael
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teitbite
Sun Jun 15, 2014 9:37 am
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Hi

I think reCaptcha plugin is outdated. Please send me an access to joomla panel so I'll reinstall it and will check the settings.
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GK User
Wed Jun 18, 2014 12:40 pm
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teitbite wrote:Hi

I think reCaptcha plugin is outdated. Please send me an access to joomla panel so I'll reinstall it and will check the settings.


sorry for the delay:

i send you a pn with access

best
michael
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teitbite
Wed Jun 18, 2014 9:43 pm
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Hi

I cannot install the plugin since it's a build in one, so please overwrite the files in /plugins with the one attached. Let me know if this changed anything.
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GK User
Fri Jun 20, 2014 12:37 pm
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teitbite wrote:Hi

I cannot install the plugin since it's a build in one, so please overwrite the files in /plugins with the one attached. Let me know if this changed anything.


No it dont works. Same Result
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teitbite
Sat Jun 21, 2014 12:17 pm
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Hi

I have one more report of not working recaptcha from a user who provided an access to ftp already, so I'll send it to programmers for fix. Please observe the other thread so I'll post a solution there when I'll get an answer from programmers.

https://www.gavick.com/forums/the-world ... 36820.html
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GK User
Wed Jul 09, 2014 8:51 am
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Hi,

now iam waiting many of Days. If you can give me a status.

Best
Michael
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teitbite
Sat Jul 12, 2014 11:15 am
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Hi

I'm going to ask about the status. Wll let You know as soon as I know.
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GK User
Sat Jul 12, 2014 6:05 pm
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Hi,
uups i had thinking you are on our site after my last private mail. Why, it is working now !!.

The only thing what we have change is to install one component from roket to test a picture gallery.

this is very strange

Best Regards
Michael
teitbite wrote:Hi

I'm going to ask about the status. Wll let You know as soon as I know.
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teitbite
Sat Jul 12, 2014 6:57 pm
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Hi

All I did was to check if settings are set correctly and if there is no other re-captcha used on the same page (google allows only one re-captcha per page). But everything was correct, so I have not changed anything and send the access to programmers for second check. If it works now than it's possible they have fixed it (but I have no messages from them) or it was a conflict and the new component resolved it. Anyway I'm glad it's ok now.
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GK User
Sun Jul 13, 2014 3:45 pm
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Hi

yes iam know one captcha modul/plugin on site ;-)

it works !!!

Best micha

teitbite wrote:Hi

All I did was to check if settings are set correctly and if there is no other re-captcha used on the same page (google allows only one re-captcha per page). But everything was correct, so I have not changed anything and send the access to programmers for second check. If it works now than it's possible they have fixed it (but I have no messages from them) or it was a conflict and the new component resolved it. Anyway I'm glad it's ok now.
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GK User
Thu Jul 24, 2014 6:54 am
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Hi,

the issue comes back yesterday. Status is captcha is dont to see but working.

You can see the issue under http://www.dddwelten.de

Best Michael
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teitbite
Thu Jul 24, 2014 11:58 am
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Hi

Looks like googel has changed something again in recaptcha script, there is couple of reports that this stopped working. Try update joomla and recaptcha plugin, please also try to disable the plugin You have used, maybe the default one will work better.
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GK User
Sat Jul 26, 2014 7:43 am
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HI,

so we have update to joomla 3.3.3 and we use the standart recaptcha plugin. But it dont works in the contact modul of GAVICK for the John´s Template. In K2 comments and Joomla at self at works fine.


teitbite wrote:Hi

Looks like googel has changed something again in recaptcha script, there is couple of reports that this stopped working. Try update joomla and recaptcha plugin, please also try to disable the plugin You have used, maybe the default one will work better.
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teitbite
Sat Jul 26, 2014 3:00 pm
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Hi

Ok. But looks like it's close :) Please try a solution proposed by one of our users here: https://www.gavick.com/forums/security- ... 35378.html
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GK User
Sun Jul 27, 2014 1:12 pm
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Bildschirmfoto 2014-07-27 um 14.10.34.png
Hello,

why do you show me a link where i disable recaptcha from the GK-contact ?? . We need recaptcha !!!!!
The placeholder of recaptcha is visible recaptcha is working but the recaptcha field is complete white so that never can see it. If you press send the recaptcha module say wrong input. This is correct the user has no chance to give input. He can not see the recaptcha field.

See the Picture.


teitbite wrote:Hi

Ok. But looks like it's close :) Please try a solution proposed by one of our users here: https://www.gavick.com/forums/security- ... 35378.html
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GK User
Sun Jul 27, 2014 2:40 pm
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Add: The Recaptcha works fine in K2 Comments and Joomla but not in GKCONTACT with John Template !!!
micpic wrote:
Bildschirmfoto 2014-07-27 um 14.10.34.png
Hello,

why do you show me a link where i disable recaptcha from the GK-contact ?? . We need recaptcha !!!!!
The placeholder of recaptcha is visible recaptcha is working but the recaptcha field is complete white so that never can see it. If you press send the recaptcha module say wrong input. This is correct the user has no chance to give input. He can not see the recaptcha field.

See the Picture.


teitbite wrote:Hi

Ok. But looks like it's close :) Please try a solution proposed by one of our users here: https://www.gavick.com/forums/security- ... 35378.html
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GK User
Mon Jul 28, 2014 10:57 am
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Hi Support Team,

Hmm.? today i fix the correct #link structure over the template modul override option. and now we can see the missing recaptcha window. I dont understand the connect between this but it works.

I hope this is a permanent Status ;-)

Best Regards
Michael
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teitbite
Wed Jul 30, 2014 4:42 pm
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Hi

Do not worry, I cannot understand it either. I have a common report of such problem, but there only GKContack recaptcha works and not the rest. I think the problem is with recaptcha script being loaded, becuase I've also have reports of a temporary missing recaptcha in random extentions.
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