Hikashop product images and price not displaying

**GK User** Mon Apr 27, 2015 7:23 pm

Hi, products from Hikashop don't seem to display properly: there are no images, price is 0,00 €, text is all over the place and there is no 'Add to cart' button.
tengai.cloudaccess.host

Regards,

**GK User** Fri May 01, 2015 12:15 pm

I don't know what I have to do to get a response here.
I bought your Storefront template, which comes with this module in Quickstart.
If you do not provide assistance to paying customers when there is a problem please say so in your documentation so that we know before we pay our money.
Very disappointed.

**teitbite** Sat May 02, 2015 11:29 am

Hi

Sorry for delay. Unfortunately You've ask a question during a national holidays.

Please tell me the url to Your site so I'll check. For price our module is displaying the "street price" value, so You should set the price t show in this field in product details.

**GK User** Sat May 02, 2015 12:31 pm

Hi,
you can see it at:
tengai.cloudaccess.host

Regards,

**teitbite** Mon May 04, 2015 1:20 pm

Hi

Looking at Your site I do not see that images were uploaded at all. Here is one of the examples: http://tengai.cloudaccess.host/images/c ... arcode.png

Because of that thumbs cannot be created and no image is attached to NSP.

**GK User** Wed May 06, 2015 7:35 pm

Hi, looking at the media folder it seems Hikashop created a new thumbnails folder when a new product was added.
It seems News Show Pro should be looking in another folder (thumbnails) not the one it is looking in now (thumbnail).
In any case, the product images are there, I can see the folders!

**teitbite** Sun May 10, 2015 10:58 am

Hi

I do not think it's the problem. Please look here: http://tengai.cloudaccess.host/index.ph ... temid=9999 even product displayed in hikashop single product layout is not showing. So there must be something wrong in hikashop. Please send me an access to joomla panel so I'll make some tests.

**teitbite** Mon May 11, 2015 4:03 pm

Hi

I've chanced the code and You need to edit file /modules/mod_news_show_pro_gk5/tmpl/com_hikashop/view.php and edit line 28:

Code: Select all: $IMG_SOURCE = 'media' . DS . 'com_hikashop' . DS . 'upload' . DS . $item['image'];

and change it to:

Code: Select all: $IMG_SOURCE = 'images' . DS . 'com_hikashop' . DS . 'upload' . DS . $item['image'];

**GK User** Tue May 12, 2015 4:08 pm

The images are now fixed! However, I still do not have the 'add to cart' button even though it is activated.

**teitbite** Sat May 16, 2015 4:20 pm

Hi

I've just visited Your site and looks like Add to cart is present already. Can You please share what the solution was ? In case someone else will be looking for answer to this question as well ?

**GK User** Mon May 18, 2015 11:23 am

No, it is not displaying through NSP, still need a fix for that problem.

**teitbite** Fri May 22, 2015 12:33 pm

Hi

Sorry, I thought it was NSP displaying at Your site. Please send me an access to FTP. I can see all the code for add to cart present, just not the button itself. Sending You joomla panel access to programmers as well.

**teitbite** Mon May 25, 2015 1:12 pm

Hi

Programmers asked for FTP access as predicted. Please send it so I'll be able to give it to them.

https://github.com/GavickPro/QA/issues/ ... -105212014

**teitbite** Sun May 31, 2015 10:48 am

Hi

I've just found Your access in PM and have send it to programmers. Will let You know when they will answer.

**teitbite** Tue Jun 02, 2015 7:09 am

Hi

In FTP details You've send me the is no username. Please check credentials and send it once again.

**teitbite** Thu Jun 04, 2015 9:58 am

Hi

Thank You. Username send to programmers. Will update You on the issue shortly.

**teitbite** Fri Jun 05, 2015 10:58 am

Hi

Programmers fixed the problem. They had to move module to mainbody_top module position because while being published in mainbody module position it was blocking component from being displayed. Also a cart for free products has to be enabled.